I am on my second Prime Time product in 2 years. My first unit had nothing wrong that was worth dragging it back to the dealer.
My second unit (our new Crusader) has been to the shop once because the auto level jacks quit working. The repairs were made to my satisfaction with no hassle about the warranty. I will be taking the unit back to the shop for some very minor work that I do not feel comfortable doing because it involves removing the heater.
As long as you don't get a lemon (which ALL manuf.'s occasionally spit one out) you will be fine.
Don't sign any papers until you do your PDI and everything is fixed to your satisfaction.
When you do your PDI be sure and go thru everything with a fine tooth comb. Open every door, hinge, latch etc. Operate every system, if it runs on gas and electric then run it on both. Operate all of the jacks, the awning, all lights.
Congrats to you guys, we love our new Prime Time.
2015 Crusader 315rst
2016 Ford F350 SRW 4x4 King Ranch 6.7L