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Old 04-28-2011, 11:56 AM   #31
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this week, maybe next??? Dealer says there still waiting on parts from Prime Time..... Do you ever think you bought the one that was built on Friday or payday? I'm starting to feel that way
Hope your not running into what I am. I've been waiting on parts for almost a month. Last Friday Brandon York checked his computer and my dealer hasn't ordered any yet!
I talked with the service manager and my salesman Tuesday and they're suppose to get it done. We'll see.
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Old 04-28-2011, 09:50 PM   #32
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Hope your not running into what I am. I've been waiting on parts for almost a month. Last Friday Brandon York checked his computer and my dealer hasn't ordered any yet!
I talked with the service manager and my salesman Tuesday and they're suppose to get it done. We'll see.
Gary this is one of those things that put us at there mercy, we report and they sit back and wait, I got Jeff on the case and all items were approved and sent but the dealer is waiting until all items get in to come out....they only have a crew on Tue. to work all calls...go figure. The power trouble is my number one and I put up with that daily the rest is just things that there QA (quality assureance) slip by.
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Old 04-28-2011, 11:29 PM   #33
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I don't think it matters what trailer you buy there will always be problems. I picked PT because I liked the way they constructed and tested their trailers. I'm still satisfied when it comes that. After having one that leaked and delaminated in the first year, I really appreciate a trailer or at least one that I feel has been basically constructed and tested better than most in it's price range.
These small issues are frustrating but they don't keep me from camping. PT does seem to be doing all they can to help, but like you said I'm at the mercy of my dealer's service department right now. There are some things I was able to do myself and PT had no problem sending the parts I needed directly to me.
Your power trouble does need to be handled ASAP. That is one I would be concerned about as well. Good luck and I hope by next Tuesday things will be made right for you.
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Old 05-03-2011, 11:16 AM   #34
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Gary, how many bolts hold up your stablizers, looks to me like there should be at least 4......
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Old 05-03-2011, 06:53 PM   #35
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Two Dealer visits later

Quote:
Originally Posted by tbritt View Post
Been it the new 303RK for 9 days now and have a few things or issuses to be taken care of:
1. Awning is bowed (20 ft)
2. Keyless entry don"t work
3. Screw found in the bottom of the frig...can't see were it went or come from?
4. One cabinet door warped (about 3/4 in. athe the bottom
Last but not least!!!!
5. 30 amp main has tripped 4 or 5 times at the same camp site the old trailer was at with the same things on....only difference is the A/C is 15k vis 13k..?
Service tech due out tomorrow will let you know how it goes....all inputs are welcome and needed.
1. Leo the service guy put the the new breaker in but with 68 degrees out the A/C and the rest of the elect. stuff wasn't working as hard as it does at 90,time will tell.
2. Keyless entry still a no go, took the door apart twice and the second time replaced all the workings for the door and still a no go. The windows been out twice so guess it will leak the next good rain?
3. Still no awing?(parts sent by Prime Time I'm told but the crew said it was damaged ?
4. Put on a new cabinet door.(good)
5. Put new screw in the frig door.(good)
Still a few things but maybe it will get worked out before the warranty runs out.
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Old 05-03-2011, 07:32 PM   #36
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How bad was your awning bowing. I have a 20ft awning as well which as a little bow to it but I just figured it was the long span.
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Old 05-03-2011, 07:42 PM   #37
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Gary, how many bolts hold up your stablizers, looks to me like there should be at least 4......
I have two bolts on each side. Of course both sides are connected really making it one unit with 2 stabilizers.

Glad to see they're whittling away at your list.
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Old 05-03-2011, 08:00 PM   #38
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Yep!! a little at a time, may have to get Jeff to just send me a complete door with the keypad taped to it that works and just hang it on my hinges..hehe!!
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Old 05-03-2011, 08:15 PM   #39
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Could you not see (4) bolts each side
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Old 05-03-2011, 11:07 PM   #40
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Mine look the same as in your pic.
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