Originally Posted by LKicklight
You never mentioned what model you have..that would really help...
LKicklight, I have a 320 RLT Crusader.
325 RES.... Sorry, somehow I missed your"strange" answer you got from the factory. I'm assuming you have no sticker for placement on the wall or anywhere else for the matter. No overhead mount for me either. I think I would try to talk to someone else at the factory that can give you some direction. I know it has to be frustrating but, keep trying... it's the old squeaky wheel thing.