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Old 07-07-2016, 03:14 PM   #11
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Join Date: Aug 2013
Location: Newport, MI
Posts: 218
Originally Posted by southernsky View Post
After 4 yrs of owning a Forest River Sierra and 5 yrs. owning a Prime Time Crusader, I bid my goodbyes to the group. While the group has been helpful and friendly, I can't say I'm going to miss owning a Forest River/Prime Time product. The quality of River Forest/Prime Time rv's leave a lot to be desired also the support personnel for Prime Time seem to pick and choose who they help. IE, the faded front cap on my Crusader. Good luck to all.


In May, We traded in our prime time crusader for a jayco pinnacle 36fbts!!

2015 Jayco Pinnacle 36fbts
2014 F150 Fx4

2014 PT Crusader 295RST-TE
2014 F-150 FX4
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Old 07-07-2016, 03:26 PM   #12
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Originally Posted by Ksilvi View Post

In May, We traded in our prime time crusader for a jayco pinnacle 36fbts!!

2015 Jayco Pinnacle 36fbts
2014 F150 Fx4
Saw one of those this weekend, looked REALLY nice!

2015 Ram 3500 CC SRW SB 6.7 Diesel Powered Baby!
2015 Sabre 36QBOK-7

2015 Nights Camped: 23
2016 Nights Camped: 21
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Old 07-07-2016, 03:50 PM   #13
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Join Date: Jul 2014
Location: Sherman Illinois
Posts: 521
Well if you did not like the customer service from FR and Prime Time you will hate the customer service from Jayco now Keystone/Thor. I had a Keystone product prior to Prime Time and they would not even respond to any email. Also parts were a huge problem with a Keystone product they would only sell parts to a Keystone dealer. So I always had to have the part shipped to a dealer. Also if the unit was sold by a non Keystone dealer that non Keystone dealer could not order parts. Most other dealers would have a neighboring Keystone dealer order the parts and they would pick them up. All round a very bad experience for me, but hope you have better luck.
Chuck & Sandra
2010 F350 CC 6.4
2015 Prime Time Sanibel 3601
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Old 07-07-2016, 03:58 PM   #14
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Join Date: Jun 2015
Location: GA
Posts: 7,256
When it comes right down to it one company is no better than the other you will have issues and then a lot depends on your dealer as to what kind of service you get. Later RJD

2015 35 FT V-Lite 30WRLIKS Diamond Package
2015 Chevy 2500 6.0 4:10 gearing.
Days camped in 2015--46
Days booked for 2016--60
Days camped in 2016 so far 51
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