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Old 07-07-2016, 04:14 PM   #11
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Originally Posted by southernsky View Post
After 4 yrs of owning a Forest River Sierra and 5 yrs. owning a Prime Time Crusader, I bid my goodbyes to the group. While the group has been helpful and friendly, I can't say I'm going to miss owning a Forest River/Prime Time product. The quality of River Forest/Prime Time rv's leave a lot to be desired also the support personnel for Prime Time seem to pick and choose who they help. IE, the faded front cap on my Crusader. Good luck to all.

Agreed!

In May, We traded in our prime time crusader for a jayco pinnacle 36fbts!!




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Old 07-07-2016, 04:26 PM   #12
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Originally Posted by Ksilvi View Post
Agreed!

In May, We traded in our prime time crusader for a jayco pinnacle 36fbts!!




2015 Jayco Pinnacle 36fbts
2014 F150 Fx4
Saw one of those this weekend, looked REALLY nice!
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Old 07-07-2016, 04:50 PM   #13
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Well if you did not like the customer service from FR and Prime Time you will hate the customer service from Jayco now Keystone/Thor. I had a Keystone product prior to Prime Time and they would not even respond to any email. Also parts were a huge problem with a Keystone product they would only sell parts to a Keystone dealer. So I always had to have the part shipped to a dealer. Also if the unit was sold by a non Keystone dealer that non Keystone dealer could not order parts. Most other dealers would have a neighboring Keystone dealer order the parts and they would pick them up. All round a very bad experience for me, but hope you have better luck.
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Old 07-07-2016, 04:58 PM   #14
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When it comes right down to it one company is no better than the other you will have issues and then a lot depends on your dealer as to what kind of service you get. Later RJD
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