Hope you have better luck with your unit than I'm having with my Carefree Freedom electric awning. The pivot pin bracket broke at three of it's "spot welds". Instead of a full three-inch weld down both sides, they spot welded 4 little places that were destined to fail sooner or later. The manual doesn't even show or list as a part number the bracket that needs replacing and the rep at Carefree had no clue what my dealer was talking about. Probably will have to remove the bracket [mounted with alum pop rivets] and re-weld the break and reuse it.
Oh, did I mention I'm having to replace the entire motor assembly [$350] because the limit switches [in and out] can't be bought separately? It never has closed all the way and I now [out of warranty] know why.
We will see how Carefree of Colorado treats us on this and I'll get back, good or bad.
2013 Silverado 2500 HD Duramax/Allison Tuned
Aviator Wright Flyer #1919
"First In, Last Out". 11B4Y
DAV, MOPH, VFW, 5/7 Cav,1/8 Cav Assoc.
11th ABN Pathfinder Co. N7MIP