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Old 03-16-2011, 03:06 PM   #1
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Congrats Prime Time

I have been told it took Keystone 10 years to receive this award.

Prime Time "In the News"

Prime Time Receives Quality Circle Award
November 29, 2010

Prime Time Manufacturing, North America’s fastest growing RV company, was awarded the prestigious Quality Circle Award from the Recreation Vehicle Dealers’ Association (RVDA) in a ceremony kicking off the 2010 RVIA Louisville trade show.

“Prime Time Manufacturing is honored to have earned the Quality Circle Award in our very first year of business,” said Prime Time president Jeff Rank. “This award is a tremendous credit to the hard work and commitment of all our employees who have come together with a joint mission to build high quality products, while providing industry-leading services to our dealers.”

Prime Time was recognized for scoring 80 percent or above in overall dealer satisfaction as measured in the Dealer Satisfaction Index (DSI) survey conducted by RVDA. The DSI survey, which determines the Quality Circle Award winners, rates manufacturers’ performance in eight core areas: vehicle reliability/quality, parts support, dealership warranty support, vehicle design, sales support, sales territory, competitive price/value, and overall dealer communications.

“The DSI survey is an important tool for the measurement of the quality of our products, our manufacturing processes, and our sales and service policies,” said Rank. “We want to thank our valued dealer partners for honoring us with this prestigious award. Prime Time has geared up with an outstanding line-up of innovative and high quality towables for 2011 and we look forward to serving our dealers and retail customers with more award-winning products and services.”
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2017 Prime Time Crusader 315RST TE 6.0 : 2007 Flagstaff 206ST MAC Series
2012 F-250 Lariat : FX4 : CC : SB : 6.7L Diesel : 3/55 Gears

2017 Nights Camped - 4
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Old 03-16-2011, 04:18 PM   #2
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Thanks, Gary!
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Old 03-16-2011, 05:34 PM   #3
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Wink

Quote:
Originally Posted by RV Guy View Post
Thanks, Gary!


What about Trish?
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Old 03-16-2011, 05:38 PM   #4
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I bet if the RVDA sent surveys out to Prime Time owners, their RCSI (Retail Customer Service Index) would be close to 100 percent!!!
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Old 03-16-2011, 05:41 PM   #5
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And Trish!
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Old 03-16-2011, 06:06 PM   #6
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Trish said, "Your Welcome"......

oh, and the same from me too!
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"PT Crew Member Since 11/2010"
2017 Prime Time Crusader 315RST TE 6.0 : 2007 Flagstaff 206ST MAC Series
2012 F-250 Lariat : FX4 : CC : SB : 6.7L Diesel : 3/55 Gears

2017 Nights Camped - 4
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