Originally Posted by janegowest
Yes...the reason that we are leaning toward that dealership. But, how does one "check out the dealership?" There are only 2 reviews online.
They have 12 other locations, and some of the locations have 1 and 2 star reviews. There are some complaints on ripoff report about the other locations, but none about the dealership nearby.
Oh.....didn't know they had "grown" beyond their "local" family-owned mom & pop type dealership!
That may be an issue if they have allowed employees from "those other type of dealerships" to come to work for them. If they hired fresh personnel and trained them "in house" then it may be OK.
The only way to really tell would be to go and feel them out. You may have to go back several times and see what kind of treatment you receive each time. If you come away with a good feeling then you're 50% there. The other 50% will come from your final deal and how good their service department is when it comes to their process for prepping the trailer and how detailed they are willing to be during your PDI. The latter will also give you a clue as to how you will be treated if and when you may need work done after you leave the lot.