Originally Posted by kohai
You really should compare the reputations of the two companies for initial build quality.
PT does fix units but the hassle factor of doing so is a pain. You receive your new trailer in the spring excited to use it and then find out its going to spend 2 months of your first year camping season at the dealership waiting for parts for repairs.
I had lights replaced, wall paper coming off after 6 months, adjusting cabinets to get them to hang right, etc.
Sadly, that's common with a lot of RV manufacturers. So, the most important question to me is which RV manufacturer delivers a quality unit on day 1.
As you mentioned.....issues with new trailers are common among RV manufacturers. Unfortunately with any brand some units have more issues than others. Maybe it shouldn't be that way, but it is what it is.
After picking out the floorplan and brand of trailer you like the most important thing when purchasing a new camper is your relationship with your dealer, your dealer's service department and their relationship with the manufacturer.
Since the issues you mentioned mostly seem cosmetic...my dealer would have me bring the trailer in, they would check everything out, order the parts and I would take the trailer back home and continue to camp until the parts came in.
I live 1 1/2 hours away from my dealer. So maybe that is a bit of a hassle, but at least I still get to enjoy camping instead of my trailer setting unused on the dealers lot waiting for parts.
In the nearly 6 years I owned my LaCrosse, I only left it at the dealership a couple of times and for no more than a couple of weeks either time.
Whenever I have contacted Prime Time directly, whether it concerned an issue with the trailer or just a questiion I may have, they have always answered back with an email or phone call within 2 days.
I have owned other brands from other dealers in the past and it was never as easy to deal with issues as it has been with Prime Time.
The right attitude and realistic expectations will make owning any brand of RV a lot more enjoyable.