Our hide a bed sofa cushions are tearing in the corners. According to the dealer rep who is doing the warranty repair the fix will be new cushions from Prime Time and .75 of an hour time to grind down parts of the frame that are contacting the underside of the cushions. Seems to be pretty unique method. Obviously trying to avoid replacing sofa. Many fixes have been done on our 294 RLT. Some done twice as the selling dealers crew did not do such a good job of repairing , what I assume was shipping or lot handling damages. I purchased in Utah, but a local Idaho dealer is doing warranty work. Some to fix the Utah fix.