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Old 02-16-2012, 06:57 PM   #11
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Welp ghrodes50 looks like PT hadn't learned a thing from that thread because I had the same shotty tape job. Two of my duct came loose. Now for the satellite cable, after the shop tore things apart, including pulling out the fireplace, they found the cable from the entertainment center wasn't hooked up to the system.
I know I was kind of chastised the last time I raged about PT, I feel I really have a B**** with PT and the quality of their product. Would I buy another PT or Forest River product again?
After owning a Sierra and a Crusader.....Probably not......
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Old 02-16-2012, 08:29 PM   #12
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I've been in your shoes before with a different tt and I really do understand.

We are lucky to have RV Guy on this forum and because of that many of us post our problems hoping that he will have an answer. That sure makes it seem like the majority of us have multiple, ongoing problems which is far from the truth.

Unfortunately you and LKicklight seem to have "above normal problems". I got that term from my last manufacturers warranty guy. At least that's how he referred to my problems with that particular tt. Most of what you have posted should never happen. It's inexcusable.
I'm not trying to change how you feel about your PT unit. I'm not having to live with your problems. I'm just trying to let you know that I do understand that it can be very frustrating.

I do read the post where people write about their problems with their PT units, but at least to me the biggest majority of problems I read seem to be common with just about any new RV.

So why do I believe in PT?

First the obvious. They stand behind their product. 100%.
Second, because of their manufacturing materials and process. They might be only small differences than what others do, but to me those small differences are enough. I'm not going to list what they do here. There's alot of information on their web site and RV Guy has has already posted about many of their manufaturing materials and processes on this forum.

I realize what I think doesn't mean much to you, but please believe I'm wishing the best for you. I hope that soon your Crusader will finally have all the bugs worked out and you can camp without any worries and enjoy the time with your family.
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Old 02-16-2012, 08:31 PM   #13
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"I was told I could purchase an ET Lug Nut that would cover the problem.."
-----------------------------------
Lkick, was that your dealer's suggestion, to just hide the problem? Good gawd.
From your list of problems, it would appear that the Crusaders are no better than any of the other campers out there. They are all made with the cheapest materials available, and built by the cheapest labor avaliable. It really is sad, and frustrating. When you pay all that money for a camper that looks so nice on the dealer's lot, then yours shows up and starts falling apart, it really isn't a nice feeling.
I hope you can get your issues solved to your satisfaction.
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Old 02-16-2012, 08:57 PM   #14
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They are not the only one with problems. I have a post going on here right now with the problems I have been having.. Granted most of it was brought on by the dealer. But a lot of what the dealer did was at the guidance of Prime Time. When I asked Prime Time to extend my warranty on the slide I have been having all the trouble with. They said they would have to look into it. If they are so confident in thier solution to my problem, get behind it. When I took mine back to the shop yesterday, I had them add furnance not blowing in the bedroom and bathroom to the list!! Sound familar? I told them that this weekend when I was in it, it took over four hours to bring it from 38 degrees to 65 degrees.
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Old 02-17-2012, 11:24 AM   #15
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Well I sure don't see any PT reps speaking up on this thread. Speaking of reps, yesterday when I was at the dealer, the PT rep for the area walked in. My salesman called him but the rep kept on walking and dissapeared...Go Figure...
crocus you said a mouthful, it is a shame...
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Old 02-17-2012, 03:58 PM   #16
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Reps

My wife were at the local Atlanta RV Show recently and just happen to be in a Sanibel Unit on display, there was a young man standing inside and asked if he could help us, we said sure, he introduced himself, Jeff and that he worked with PrimeTime, we kind of un-loaded on him while the whole time he was tecxing someone at the home office. He took notes on our conversation and told us he would get back with some answers, that was three weeks ago...no answers and not Jeff..
WE do have someone at PrimeTime that is working with us and he is really a great guy and seems to fully understand all the issues at hand..Hopefully with his position and knowledge we can get through all of this....We have offered to exchange this unit for a brand new one and even go to Elkhart to pick it up...
kicklighters
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Old 02-17-2012, 04:10 PM   #17
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Well... Wouldn't that be a great deal!

I wish every time I had to take my Yukon Denali or VW in for a problem they would trade me for a new one. Where can I sign up for this super deal?
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Old 02-18-2012, 09:48 AM   #18
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Southern - would you please PM me with your name and dealer so we can try to bring more attention to your situation?

Thanks.

PTM
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Old 02-18-2012, 08:48 PM   #19
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Southern Sky

Quote:
Originally Posted by southernsky View Post
Welp ghrodes50 looks like PT hadn't learned a thing from that thread because I had the same shotty tape job. Two of my duct came loose. Now for the satellite cable, after the shop tore things apart, including pulling out the fireplace, they found the cable from the entertainment center wasn't hooked up to the system.
I know I was kind of chastised the last time I raged about PT, I feel I really have a B**** with PT and the quality of their product. Would I buy another PT or Forest River product again?
After owning a Sierra and a Crusader.....Probably not......
Southernsky I am the Regional Sales Manager for Louisiana. No one informed me that you were at the dealership on Thursday. If you would like to contact me at 574-862-3073 I would be happy to speak with you or you can also leave a message and I will be back in Louisiana Thursday afternoon 2/23/12 or Friday morning 2/24/12 if that works for your schedule to meet at the dealership.
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Old 02-18-2012, 11:06 PM   #20
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Sales Manager for Georgia

Wish my sales rep for georgia would get involved with our issues..feel like we are taking on Forest River and Three Way Camper..everyone acts as though we are complete idiots and never owned an RV before..We have a 2003 Sunnybrook that has only been back to Peco Campers twice since 2003...the unit has been trouble free for all these years....You would think what is being built today would be even better...
No doubt I will have to pay for my repairs out of my pocket, so much for a warranty..





Quote:
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Southernsky I am the Regional Sales Manager for Louisiana. No one informed me that you were at the dealership on Thursday. If you would like to contact me at 574-862-3073 I would be happy to speak with you or you can also leave a message and I will be back in Louisiana Thursday afternoon 2/23/12 or Friday morning 2/24/12 if that works for your schedule to meet at the dealership.
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