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Old 06-14-2012, 03:23 PM   #1
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Crusador 320RLT delivered with slow leak in tire.

Question for you fine people, I bought my 5th wheel in October 2011 and had it delivered to me in November. When it was delivered it was noticed the driver's side rear tire had gone soft - not completely flat. Since there were a few other things that needed to be done - we (me and the dealership) decided to wait until the spring. I have added air to the tire as did the dealership when they came back to do some repairs a month ago and it has gone flat again. Well, now they state they are not responsible for the tire and that they contacted PrimeTime and was told I have to contact CoachNet. They led me to believe since November they would handle the tire repair. To me, this is like if you bought a new car and the tire was flat at the dealership, they would tell you to contact AAA. I have also contacted PrimeTime to see what they have to say. I feel I should not be responsible for any cost (new tire if needed).

Thoughts?

Thanks
Bill
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Old 06-15-2012, 01:03 PM   #2
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I had a similar problem with one of my tires when my 5th wheel was new. It turned out to be a bad valve stem. The problem was first noticed at my house while getting ready to go on a trip. I called Coach Net who replaced the valve stem and charged me a minimal fee which Prime Time refunded me. After my trip I noticed the valve was still leaking. So I Brought it in to the dealer along with a small punch list of new camper repairs. They had the whole valve replaced and all has been well ever since. I guess they repaired it because the valve was faulty and not a punctured tire. If that's your case and you are still under warranty they should cover it. I hope it all works out well for you.
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Old 06-15-2012, 01:57 PM   #3
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Quote:
Originally Posted by MuddaFadda View Post
Question for you fine people, I bought my 5th wheel in October 2011 and had it delivered to me in November. When it was delivered it was noticed the driver's side rear tire had gone soft - not completely flat. Since there were a few other things that needed to be done - we (me and the dealership) decided to wait until the spring. I have added air to the tire as did the dealership when they came back to do some repairs a month ago and it has gone flat again. Well, now they state they are not responsible for the tire and that they contacted PrimeTime and was told I have to contact CoachNet. They led me to believe since November they would handle the tire repair. To me, this is like if you bought a new car and the tire was flat at the dealership, they would tell you to contact AAA. I have also contacted PrimeTime to see what they have to say. I feel I should not be responsible for any cost (new tire if needed).

Thoughts?

Thanks
Bill
Once thing I have learned the hard way is that the more time that goes by the less chance the other side will uphold the *committment* or promise. It seems that memory fades and the responsibility is pass on to you.

RossandDonna shared a similar story - hopefully your situtation will work out for your too.

Take care,
Terier
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