Yep, we had this on our Jayco Eagle on the outside kitchen hatch. The 2 year warranty covered it and our dealer replaced the hatch and the matching decals. As soon as we got it back I took clear silicone sealant and carefully filled all the gaps around the frame and latches. I took the hinge screws out and filled the holes with silicon and put the screws back in. I didn't have any trouble past that point.
2012 GMC 3500 Duramax Crew Cab, SuperGlide 20k
2014 Cedar Creek 36B4, LP Onan, Level-Up, Trail-Air pin, electric fridge