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Old 06-15-2015, 01:58 PM   #121
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Originally Posted by canuckscup View Post
Not me!!, I have been dealing with Fraser way, rv in Abbotsford British Columbia for the last year on this... literally 30 " I'll call you backs" never got called back... went in, got mad.. they finally emailed them and forest river said they would paint it.. I came back from vacation and all they did was polish it.. they said forest river only gave them 9hrs to fix but they needed 16.. I am rdy to go full public If this isn't solved...

Most dealers just don't care after they sell you an RV but I have had some decent luck reaching out to the MFG's first with Shasta, and now with my Roo both owned by FR. Hope you get that issue resolved I see a lot of Crusaders with that cap issue.


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Old 06-15-2015, 03:39 PM   #122
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Very strange how FR is handling this....no consistency at all. I just got mine back about a month ago from cap repaint....took a few phone calls but they did take care of it 100%. I'm well out of warranty.
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Old 07-05-2015, 06:07 PM   #123
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I have the same model, same problem...I cannot find anything to fix it. Have you had any luck with Primetime?
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Old 07-25-2015, 02:57 PM   #124
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Don't feel neglected. This appears to be an industry wide problem? I wonder how Keystone is handling it?
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Old 07-25-2015, 03:37 PM   #125
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Jayco has the same problem on all their dark colored caps also.
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Old 07-26-2015, 12:40 AM   #126
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Just got our 2014, 295RST back with a paint job. 3 months out of warranty and FR took care of it with no problem. Love our Crusader....
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Old 07-26-2015, 01:05 AM   #127
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My trailer is just starting to fade. A friend of mine has a Keystone Cougar 5er that faded on him. It got repaired for free.


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Old 08-03-2015, 09:48 AM   #128
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I just dropped my trailer off at FR in Dallas Oregon and they are going to replace the front cap. This has been an ongoing Saga and am glad that is is almost complete. My trailers is 3 years old from the date of manufacture and the warranty guy is telling me that the new caps are made of a better gel-coat. He also recommended that i have the front cap sprayed with a clear coat, similar to an automotive clear coat to protect the cap. Persistence and patience will pay off.....
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Old 08-03-2015, 09:50 AM   #129
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I should add that i had to deliver the 5er to them and pick it up when completed. 5 hours each way for me but it seems like a fair deal to me.
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Old 08-03-2015, 12:51 PM   #130
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Did you contact Forest River, or did a dealer do it for you? Luckily I am only about an hour away from the Forest River Dalles plant.


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