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Old 09-20-2014, 05:30 PM   #21
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Originally Posted by southernsky View Post
Welcome to the world of Prime Time. Just when you get over the disappointment and problems of your trailer and start to like it, some other problem arises.
I have a 2012 Crusader and the brown cap is discoloring. I always keep my trailer washed and waxed and it is covered so the little bit it has sun on it isn't the problem. As others stated I think it's the cheap products Prime Time/ Forest River uses. Are they going to warranty or make good the problem? Don't hold your breath. If your trailer is out of warranty, it's your baby and you're S.O.L. I have even gone to their Facebook page and asked about the fading and the post mysteriously disappeared. So enjoy what you have and remember it next time you're in the market for a new trailer.
Switching to another manufacturer isn't going to solve that issue. Across the road from me right now sits an Outback (Keystone) and the whole top quarter of his brown cap is faded/oxidized almost completely white. IMHO, it appears that ALL the manufacturers delt with the same company producing inferior gelcoat caps.
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Old 09-21-2014, 07:45 AM   #22
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Just saying rracer5, don't look to Prime Time for new and improved, step above the rest as advertises, because they're not.
I've had many campers by different makers that are all pretty much the same quality, not much better then the other.
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Old 09-21-2014, 07:59 AM   #23
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For me even with their issues I think PT is one of the best offering so many features for a decent price, I have a Forest River Shasta and they are not willing to work with you on anything so fixed everything myself right the first time, can't wait to get my new Crusader


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Old 09-22-2014, 11:38 AM   #24
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For me even with their issues I think PT is one of the best offering so many features for a decent price, I have a Forest River Shasta and they are not willing to work with you on anything so fixed everything myself right the first time, can't wait to get my new Crusader


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X2. I have contacted PT directly several times directly since we went full time and are now 900 miles away from my dealer. And since we live in it, it's hard to "give it up" to another dealer to do warranty work, at their leisure, just because I did't purchase from them. Each time I have received nothing but prompt service and solutions to my issues.
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Old 10-05-2014, 08:47 PM   #25
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I have a 2013 Crusader 335BHS with this problem. Happened suddenly and it is really bad. Looks terrible. It is just out of warranty and I am waiting on a response from the rep. Will keep you posted.
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Old 01-19-2015, 10:55 PM   #26
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Discoloration on Nose Cap

Bought my 2013 lacrosse in April 2014. At the end of season I noticed the fading on top of my brown cap. Figured 2ft by whole width. Tried to polish it with compound and high speed buffer. Sort of came out but when I applied a coat of wax. Blam! Back to the chalk white. It's at my local dealer now getting some warranty items fixed as well as the paint issue. Curious to see what there gonna do. Still under the 1st year warranty. Called the factory and they admitted it happens and said to take to dealer. I'll keep you all posted.
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Old 01-20-2015, 11:37 AM   #27
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I don't have a solution, but my 2013 295RST is doing the same thing. Very top of the front cap is faded from brown to almost white.
Update. Contacted Prime Time and they agreed to fix mine even though it was out of warranty. The factory just finished a paint job with new decals on the front cap and I should be getting it back next week. Excellent customer service!
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Old 01-20-2015, 06:15 PM   #28
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We have a 2013 312BHX and the cap faded terribly. My dealer saw it during a routine service appointment and worked with Forest River to have it repainted. It was out of warranty, but they covered it. I was very happy. Honestly, a beautiful rig is the best advertising they have. I don't know why they wouldn't pay for it. We were very happy with the service from Sun City Trailers in Colorado Springs. The yhandled the entire repair with a local body shop. We never wrote a check to anyone. Just dropped it of and picked it up.
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Old 01-20-2015, 10:48 PM   #29
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My Sterling is in the shop right now waiting for an answer from FR. I just heard from my service manager and she told me that FR is to let all of their dealers know on Friday how this fading front cap issue is going to be resolved. It was relayed to me that this affects MANY of the front caps out there. Fingers crossed.....
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Old 01-21-2015, 10:11 AM   #30
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While in Indian this past summer I saw piles and piles of caps in the process of being re-painted. From what I had heard it did impact quite a few brands.
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