Reply
 
Thread Tools Display Modes
Old 01-21-2015, 10:23 AM   #31
Senior Member
 
Oakman's Avatar
 
Join Date: Jul 2007
Location: Jefferson County, MO
Posts: 4,752
Quote:
Originally Posted by MMattox View Post
My Sterling is in the shop right now waiting for an answer from FR. I just heard from my service manager and she told me that FR is to let all of their dealers know on Friday how this fading front cap issue is going to be resolved. It was relayed to me that this affects MANY of the front caps out there. Fingers crossed.....
If you find anything out MMattox please come back and let everyone know. As you said, it affect many of the forum users. My wife's cousin owns a Sterling with front cap issues and has gotten no where with the dealer.
__________________

__________________


Bob and Joyce
2013 CC Silverback 29RL
2010 Ford F250 XL Crew Cab 6.4 liter diesel
ATU Local 788
Oakman is offline   Reply With Quote
Old 01-21-2015, 12:18 PM   #32
Senior Member
 
Crusader's Avatar
 
Join Date: Dec 2011
Location: Michigan
Posts: 515
I think that a “Auto Body Wrap” would be the way to go. Just have the nose wraped. I would get rid of the manufactures name! My feelings are, if they don’t want to pay for it, I’m not advertising for them. There are a lot of nice graphics out there.
My nose decal is all cracked ( the large Crusader name ). Primetime told me a year ago, they will not replace it. I have had people come up to me and say “ nice trailer, what’s up with the decal”. If Primetime likes that kind of advertisement, that’s fine with me. I plan on selling soon, and getting into a Grand Design.
__________________

__________________
TV= 2012 F-150 FX4 Supercab
FW= 2011 270ret Crusader
Hitch= Reese Pro Series 16K Hitch
Crusader is offline   Reply With Quote
Old 01-22-2015, 09:48 AM   #33
Senior Member
 
Join Date: Aug 2014
Location: Cape Breton
Posts: 270
Has anyone tried a product called Vivilon on the issue.

I do not have fade...yet...I doubt based on research a better gel coat is being used on the 2015 models but I could be wrong. Like to be prepared if it starts.

Pictures of How to Restore Like New Color & Shine to Faded Fiberglass Gelcoat
__________________
2015 Sandpiper 30IOK
2014 Ram 6.7 CC DRW
2006 Charger RT
X96mnn is offline   Reply With Quote
Old 02-03-2015, 11:07 PM   #34
Senior Member
 
Join Date: Mar 2013
Location: Everett, Washington
Posts: 170
Here is my dealers response. I bought the second year warranty and feel that this is a manufacture defect and should be covered 100% I have replied to them asking for them to contact FR again and ask for reconsideration that I have the warranty. This "offer" would seem more appropriate if I was 6 months out of warranty and wanting them to fix it. Now I have to weigh my options......What is everyones thoughts on this? I have seen that there are people here that have had theirs fixed.....don't know what to do






Mike-

I finally heard back from Forest River about fading caps.

There are two options for you to choose from.

Option 1: Forest River will contribute $500 for the front cap to be sanded, buffed & clear coated and you will have to pay the different.
Option 2: Forest River will contribute $900 for the front cap to be repainted & new decals to be installed and you would have to pay the difference.

Let me know what your thoughts are on this.


Monique Webber | Service Advisor
Phone 888-413-1112 ext 1730
monique.webber@poulsborv.com
506 Jacks Lane Mount Vernon, WA | 98273
Everett | Kent | Mt. Vernon | Auburn | Fife

www.poulsborv.com

__________________
Mike, Lisa and Jake
2002 Ford F250 CC 7.3
2013 Wildcat Sterling 32RL
MMattox is offline   Reply With Quote
Old 02-04-2015, 05:15 AM   #35
Senior Member
 
Oakman's Avatar
 
Join Date: Jul 2007
Location: Jefferson County, MO
Posts: 4,752
I would choose option 2 and get a quote on how much it would actually cost to have it repainted and new decals applied. If the quote exceeds the $900 I would contact the Wildcat Warranty department directly. Let them know you are still covered by the second year warranty and request full reimbursement for the work. Anything less than 100% reimbursement would be unsatisfactory in my opinion.
__________________


Bob and Joyce
2013 CC Silverback 29RL
2010 Ford F250 XL Crew Cab 6.4 liter diesel
ATU Local 788
Oakman is offline   Reply With Quote
Old 02-11-2015, 03:02 PM   #36
Member
 
Join Date: May 2014
Posts: 63
My 295RST front cap is extremely faded well within the first 12 months but I can only add it to a very long list of other problems.
Primetime workmanship is very poor and quality control even poorer.
Roger Stickel whom others have praised has been no help at all and will use any excuse to avoid Primetime's warranty responsibilities.


Not a happy camper.
__________________
Samaka is offline   Reply With Quote
Old 02-11-2015, 03:39 PM   #37
Senior Member
 
Crusader's Avatar
 
Join Date: Dec 2011
Location: Michigan
Posts: 515
Quote:
Originally Posted by Samaka View Post
My 295RST front cap is extremely faded well within the first 12 months but I can only add it to a very long list of other problems.
Primetime workmanship is very poor and quality control even poorer.
Roger Stickel whom others have praised has been no help at all and will use any excuse to avoid Primetime's warranty responsibilities.


Not a happy camper.
I have the same thoughts of Roger. That is Primetimes logo up there ( big as life ). You would think, that they would want it to stand proud !!
Quick story…… I went to a RV show last week-end. Bumped into a salesman ( I have known for years ) for a local, large, nation wide dealer. I asked him this … Do you feel the quality has gone down, with the volume of units being produced. He replied ( as he lowered his voice ) “Yes“. He said, they would be able too prep. a unit, from the factory, in about 1.5 hrs. It now takes about 3.0 hrs., because of quality issues.
__________________
TV= 2012 F-150 FX4 Supercab
FW= 2011 270ret Crusader
Hitch= Reese Pro Series 16K Hitch
Crusader is offline   Reply With Quote
Old 02-11-2015, 03:59 PM   #38
Senior Member
 
Join Date: Oct 2012
Location: Oregon
Posts: 451
Absolutely no excuse for these caps fading. There might be one brand that hasn't had the issue, but that's about it. There needs to be a class action lawsuit against the cap builders. All brands are responsible for this as well. We know as well as they do that they all have cap problems.
__________________
goduc is online now   Reply With Quote
Old 02-11-2015, 04:03 PM   #39
Casper
 
williamsgw's Avatar
 
Join Date: Nov 2014
Location: North Carolina
Posts: 54
Cap fade 2012 Outback

I had a 2012 Outback that did the same thing..Factory would not do anything about it
__________________
williamsgw is offline   Reply With Quote
Old 02-11-2015, 04:38 PM   #40
Senior Member
 
Witch Doctor's Avatar
 
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 7,162
Quote:
Originally Posted by Oakman View Post
I would choose option 2 and get a quote on how much it would actually cost to have it repainted and new decals applied. If the quote exceeds the $900 I would contact the Wildcat Warranty department directly. Let them know you are still covered by the second year warranty and request full reimbursement for the work. Anything less than 100% reimbursement would be unsatisfactory in my opinion.
x's 2, take that option then after fight it out if any more is required. Decals are cheap and any paint shop would do it for that. What do you think made it fade? Take to an auto shop and ask how much for them to repaint it.
__________________

__________________
Rockwood #8289 WS 2012
F250 6.0 / Husky 16k
With 4 point leveling system
Witch Doctor is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 11:23 AM.