Discoloration on Nose Cap

[another_newfie]

I have sent along the pictures of my nose cap and this is what I got back from PT:


XX,

What I see in the pictures lookslike oxidation. It’s important to use cleaner wax at least once a year tomaintain the shine. We also recommend an automotive wax be applied; insome areas it may be necessary to apply the cleaner wax more than once ayear. I would start by using a cleaner wax to remove the oxidation andthen follow with a good wax. This should take care of it. Youmay ask your local boat repair what products they use.

I hope that this helps.

[Crabbyguy]

Originally Posted by EXGMTech

UPDATE:

just got a call from Rick @ Primetime...they're covering my repaint/new decals 100%!!!! Directed me to a different dealer than my selling dealer who in turn connected me with the shop doing the work. Looks like it's all set....hooray! My faith in PT has been renewed!!!!

About time, glad to hear. Exactly how my situation went down.

[Crabbyguy]

Originally Posted by another_newfie

I have sent along the pictures of my nose cap and this is what I got back from PT:


XX,

What I see in the pictures lookslike oxidation. It’s important to use cleaner wax at least once a year tomaintain the shine. We also recommend an automotive wax be applied; insome areas it may be necessary to apply the cleaner wax more than once ayear. I would start by using a cleaner wax to remove the oxidation andthen follow with a good wax. This should take care of it. Youmay ask your local boat repair what products they use.

I hope that this helps.

Man, I don't get it. Some people are able to get PT to cover the work, others can't. Something isn't right. Damn shame.

[another_newfie]

Crabbyguy I know. That said, I am by no means done. I am a persistent guy when I need to be. I will do as they ask and document it and then go from there. I will hold them to what I believe they need to be held responsible for. They have ALWAYS been very reasonable to deal with and Shane has went above and beyond for me. I have faith they will do right by me. Luckily mine is not progressing that fast nor is it even noticable from the ground as of yet.

[EXGMTech]

Originally Posted by another_newfie

Crabbyguy I know. That said, I am by no means done. I am a persistent guy when I need to be. I will do as they ask and document it and then go from there. I will hold them to what I believe they need to be held responsible for. They have ALWAYS been very reasonable to deal with and Shane has went above and beyond for me. I have faith they will do right by me. Luckily mine is not progressing that fast nor is it even noticable from the ground as of yet.

That is how mine started...small spots in the center/upper cap & near the clearance lights... a few months out of warr...then it spread fast over the summer even after several coats of marine wax.
I owe my action with PT to the rep I spoke with @ the RV show...he really kept his promise & got action.

[another_newfie]

Ugh, that is definitely NOT what I wanted to hear, but it is what it is. I'll keep a very close eye on it.

[Crabbyguy]

I agree. It happened fast. Last year nothing, this year WTF? Like a cancer. Newfie, good luck I hope it all works out.

As for the two year fac. warranty, mine runs out next month. Maybe I made it under the wire.

[another_newfie]

2 year warranty? I thought PT Crusader only had 1. I am just out of warranty also, but I still do feel that if mine gets worse which it seems like it will that PT will pitch in. We will see I guess.

[heavynlori]

Crusader only has a one year warranty

The extra year from Forest River is not offered on the Crusader models 😞

[MMattox]

Newfie, You got the same first response i did from FR. if you continue to put pressure on them and your dealer you may get a different response. Mine they sanded it and clear coated it. would have rather had it repainted but felt i was pushing my luck.....Turned out great and did not cost me a penny. Not sure how long it will last.....

[Crabbyguy]

Originally Posted by another_newfie

2 year warranty? I thought PT Crusader only had 1. I am just out of warranty also, but I still do feel that if mine gets worse which it seems like it will that PT will pitch in. We will see I guess.

You're right. It is one year. Maybe they're trying to made it right as they should! Oxidation in such a short period of time??? Defect, plain and simple.

I'm getting carried away with the "no decals" look. The wife and I were on the first camping trip of the season and the sun was setting to the rear of the camper. I noticed the back was pretty warm to the touch so I peeled the corner of the large "Crusader" decal. Long story short, it's gone too....came off easy. Looks better. I'll stop there and leave the ones on the sides. Been thinking of putting a Templar Knight in the front where the other decal was.
Templar Knight, Crusader......... you get it.

[EXGMTech]

I was thinking of putting Binford on mine

[Platokidd]

Originally Posted by EXGMTech

I was thinking of putting Binford on mine

I miss that show (Home Improvement)

[another_newfie]

Once I get my rig back from my dealer next week I'll get some wax cleaner and try to apply it to the smaller areas of discoloration as Rick from PT wanted me to. I suspect it will do nothing, but I have to play the game. If it doesn't change things I am going to continue to work on PT to have them fix it. We'll see where that goes. For now I'll play nice..

[wicked1]

Ran into a couple in NJ with a 2012 Crusader 320 with nose cap issue, they went to the Frog event in Indiana, PT saw their cap and had them bring it to a shop locally in IN that does work for PT, replaced the entire Nose cap and seals, looks really good now compared to how it looked last summer.


2014 Ford F-150 FX4 Crew 4X4 EB 3.5

2015 Roo 23IKSS

Sent from my iPhone using Forest River Forums

[another_newfie]

That would have been Ron Green's shop, Recreation Specialties. He does most of the work for PT. An amazing guy with a fantastic shop.

[wicked1]

Originally Posted by another_newfie

That would have been Ron Green's shop, Recreation Specialties. He does most of the work for PT. An amazing guy with a fantastic shop.

Interesting they said the shop worked faster in their RV then the factory for the other issues they had...lol


2014 Ford F-150 FX4 Crew 4X4 EB 3.5

2015 Roo 23IKSS

Sent from my iPhone using Forest River Forums

[canuckscup]

Originally Posted by Terier

I don't want to toss fuel on top of a hot topic but premature aging can't be good for promoting business especially when newer units are involved.

Mines a 2013 forest river wildcat and it's messed up. Completely faded.
Was told by Forest river they were going to paint it.. took to dealership and they just polished it.
Very p***ed ..

[MMattox]

Originally Posted by canuckscup

Mines a 2013 forest river wildcat and it's messed up. Completely faded.
Was told by Forest river they were going to paint it.. took to dealership and they just polished it.
Very p***ed ..

Same with mine. I called the warranty guy in Dallas Oregon and he said that he could not authorize the dealer to do any more work on it but told me that if i could bring the trailer to him at the factory 3 hours away from my house that he would take care of it. I am going to the Oregon coast next month for vacation and going to drop it off on my way home. Will just have to make a extra trip down there to pick it up when done. TO me that seems like a fair trade, he could have just said SORRY!......... So i still have hope, otherwise i am just going to have to bite the bullet and have it painted my self.

[canuckscup]

Not me!!, I have been dealing with Fraser way, rv in Abbotsford British Columbia for the last year on this... literally 30 " I'll call you backs" never got called back... went in, got mad.. they finally emailed them and forest river said they would paint it.. I came back from vacation and all they did was polish it.. they said forest river only gave them 9hrs to fix but they needed 16.. I am rdy to go full public If this isn't solved...