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Old 01-04-2019, 09:43 AM   #1
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Dometic 9100 power awning problem

I have a 2014 Sanibel with a Dometic 9100 power awning attached. The awning opens and closes alright, but when closed tightly to the top of the support arms, the bottom of the arms are out about an inch. I can push them in manually, but they pop back out. Anyone know if there is any way to adjust the arms so they are flush with the trailer along the entire length?
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Old 01-04-2019, 10:04 AM   #2
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This happens when the fabric on the awning tube get off center. It rolls it up crooked and ultimately causes the arms to twist a little.

To recenter the awning fabric, extend the awning until it stops extending. Get a ladder and grab the flap of fabric that hangs down. With your other hand, shove the awning tube away from you. Try rolling it back up. If it's better but not perfect, do it again. If it's worse or twisted the other way, do it from the other end.
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Old 01-04-2019, 11:47 AM   #3
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Thanks ependydad. I will give that a try.
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Old 01-06-2019, 09:54 PM   #4
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Quote:
Originally Posted by Moochie6903 View Post
I have a 2014 Sanibel with a Dometic 9100 power awning attached. The awning opens and closes alright, but when closed tightly to the top of the support arms, the bottom of the arms are out about an inch. I can push them in manually, but they pop back out. Anyone know if there is any way to adjust the arms so they are flush with the trailer along the entire length?

Can you send a couple of pics? Are both vertical arms out at the bottom or just one? If it's only one then, I agree with Doug, the awning material may be off center. But, if the top winds up tight & even all the way across, then we need to look at it further hence, the pictures.
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Old 01-27-2019, 03:56 PM   #5
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Old 01-27-2019, 03:57 PM   #6
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Here is what it is doing. Sorry it took so long for pics but just got to storage area to take them.
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Old 01-27-2019, 04:06 PM   #7
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That looks like it might have something to do with the gas strut.
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Old 01-27-2019, 05:36 PM   #8
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I had a few issues with mine rolling up uneven and crossing over the rail at the top which made it stick back out at the bottom.

Hard to tell from your pictures if it's the same but worth a shot. If you look at the tube you see one side of the awning more. Open it up all the way and have someone else press the button while you push lightly on that side towards the other end of the awning so it rolls up straight.

I still have to watch it from time to time or it will happen again from time to time.

Best of luck. Hope it helps.
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Old 01-27-2019, 05:38 PM   #9
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I had a few issues with mine rolling up uneven and crossing over the rail at the top which made it stick back out at the bottom.

Hard to tell from your pictures if it's the same but worth a shot. If you look at the tube you see one side of the awning more. Open it up all the way and have someone else press the button while you push lightly on that side towards the other end of the awning so it rolls up straight.

I still have to watch it from time to time or it will happen again from time to time.

Best of luck. Hope it helps.
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Old 01-28-2019, 07:39 AM   #10
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We have a 21' awning that needs to be adjusted but can't budge at roller. What is a safe lubricant to use that will help us without staining or ruining awning fabric?
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Old 01-28-2019, 02:44 PM   #11
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Are both sides doing the same thing or just the one in the pic.?
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Old 01-28-2019, 03:04 PM   #12
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We had the same thing at the end of 2017, had it fixed by the dealer when it came time
for inspection in 2018.
Dealer replaced the whole arm, strut weakened on that arm. We have an extended warranty.
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Old 01-28-2019, 03:04 PM   #13
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Quote:
We have a 21' awning that needs to be adjusted but can't budge at roller. What is a safe lubricant to use that will help us without staining or ruining awning fabric?
warm soapy water... plenty of it, maybe from a squirt bottle... loosens tree sap, and anything else that can get trapped in that groove that holds the awning fabric... you could put a small branch or wood dowel in one of the other grooves in the roller... after pushing in the adjustable bar to keep the spring loaded roller from putting tension back on the fabric...
tug on side of the fabric then the other to try to loosen the grip of the fabric to the roller groove
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Old 01-29-2019, 06:55 AM   #14
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Are both sides doing the same thing or just the one in the pic.?


Both sides.
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Old 01-29-2019, 06:58 AM   #15
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Thanks a lot to everyone for the replies. I will try the ideas to see if they help.
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Old 01-29-2019, 11:35 AM   #16
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Check to make sure your adjusting knobs are loose. If they're tight and the awning was pulled down a little the last time you used it, then that may cause the system to NOT work right when retracting.
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Old 01-29-2019, 12:39 PM   #17
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Both sides.

if both sides are sticking out like that then its not the fabric being off center. as stated make sure the adjustable struts are loose before you close it.
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