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Old 03-23-2013, 10:24 PM   #11
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My Dimplex didn't have a remote with it. Found it kinda of strange. Asked the dealer and was told that that model didn't come with one. Still find it hard to believe. Don't really need it but it would be nice not to have to keep opening the metal flap at the bottom.
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Old 03-23-2013, 10:31 PM   #12
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Does the owners manual for the fireplace have instructions for using a remote control? If so, you should have received one. As for interference with TV/DVD...sounds strange. Two previous trailers plus an electric fireplace at home under the TV/DVD/Cable Box and wireless router with never a problem. I would contact the fireplace manufacturer to confirm.
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Old 03-23-2013, 11:06 PM   #13
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Owners manual does have it & Prime Time says they are not shipping the remote. I think the only function that is affected is the timer, which only works from the remote. I may talk to them about it, or save the batteries & just forget about it.
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Old 03-23-2013, 11:11 PM   #14
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If you don't mind me asking. What brand and model do you have??? Since mine didn't come with one and the owners manual doesn't mention it
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Old 03-24-2013, 11:32 AM   #15
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Dimplex in our Creek w/ remote
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Old 03-24-2013, 11:32 AM   #16
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Is this only in the Sanibel? We are taking delivery of a 295RST Crusader in a few weeks.
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Old 03-24-2013, 10:22 PM   #17
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Quote:
Originally Posted by 38FLCamper View Post
Dimplex in our Creek w/ remote
What year is your camper?? Does your owner's manual mention it?? Do your ow the model??
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Old 03-24-2013, 10:47 PM   #18
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I love my fireplace remote in my Lacrosse. Sure nice when sitting back in my lazyboy, sipping Appleton Estate Rum, dog on my lap, and now time to turn down the heat. Ta Da!
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Old 03-25-2013, 07:02 AM   #19
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Quote:
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Mine has a remotr and it also has manual controls in the top right hand corner of it. My remote was stolen during a break in of my camper and I wanted to replace and I was told that I would have to but the whole fireplace at $560,00, so after a bit of research and a few e-mails, I found the manufacturer/distributor of the Greystone Model F2811FL and the lady that responded to my email said she would send me out 1. A week later it was delivered in my mailbox with $1.66 postage due. Money well spent!!!
I think that Greystone fireplace in our Columbus rigs is a little fancier than the simple on off fireplace others are describing. The Greystone needs a remote to switch all the different modes and features. It controls thermostat, timer, embers, backlight, flame intensity, etc. If you are sitting, you can see a cool multicolor LED display of the settings in the upper right corner on the glass face of the fireplace. You need the remote with this one and the remote does not screw around with the tv/stereo.
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Old 03-25-2013, 08:16 AM   #20
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We have a 2013 38FL - Not sure of the specific model or if the owners manual mentions it or not. The rig is away having some warranty work. Should be back in a week or so and will check.
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