Originally Posted by foxhead
To follow up:
Brandon at Prime Time is sending me a new electric tongue jack. Great customer service! I am so thankful I bought a PT!
foxhead, I'm glad to see your problem has been resolved. I, like you, am glad I decided on a Forest River product.
Recently our furnace went out in our Rockwood trailer and FR had it replaced with a new unit. Mind you, it would have been perfectly within their discretion to have the unit tested/troubleshooted/sent-to-factory, etc but instead they had a new unit installed. Period. This wasn't an isolated experience, there are many others that can attest to have been treated the same way by FR.
Again, I join you and Mr. RV Guy in toasting our FR purchase!
Welcome to the Forest River Owners Forum!