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Old 07-18-2011, 06:18 PM   #1
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estone counter tops

Anyone else having problems with them scratching too easily? What are you using to take the scratches out? Thinking of using an automotive scratch remover. I emailed PT, I'll let you know what they recommend also.
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Old 07-19-2011, 07:38 AM   #2
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I noticed the same thing. I am now being extra careful with them and using towels underneath anything I sit on them that could scratch..

John
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Old 07-19-2011, 09:24 PM   #3
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Brandon York emailed me back this morning in typical lightning type fashion and has this to say... "You can sand and buff the countertop with 1000 to 2000 grit sandpaper and then do a light buff with a non abrasive compound, (something without a tough grit). This will remove any light scratches that have developed onto the countertop".....

I'll give it shot. Really like the counters but sometimes wish they were plain old formica.
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Old 07-19-2011, 11:10 PM   #4
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Thanks for sharing the info.
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Old 08-08-2011, 01:57 PM   #5
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REALLY! Any grit scares me considering that I scratched mine with a plastic bowl beating eggs and again sliding a jar of pickles to my son.
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Old 08-08-2011, 03:32 PM   #6
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maybe just try buffing. I haven't messed with mine yet but may this weekend.
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Old 08-08-2011, 04:01 PM   #7
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There is a product called Countertop Magic that is commonly found at Loew's or Menards that is recommended by the supplier for rehabilitating surface scratches on the E-Stone countertops.

Try this first - the feedback on how well it works is very positive.

PTM
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Old 08-08-2011, 04:15 PM   #8
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I am glad to hear that you can sand and buff the counter top. However, that does not address the problem of not being able to use it in a normal manner without risking further damage. Seems to me, from the way this discussion is going, that FR failed to do much, if any, testing of this product for serviceability and durability.
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Old 08-08-2011, 04:27 PM   #9
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I agree. We shouldn't have to sand and buff our countertops in our campers. They should be durable from the start.
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Old 08-09-2011, 07:58 AM   #10
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[I am glad to hear that you can sand and buff the counter top. However, that does not address the problem of not being able to use it in a normal manner without risking further damage. Seems to me, from the way this discussion is going, that FR failed to do much, if any, testing of this product for serviceability and durability.]

I dropped off my camper last night to have all the issues resolved and they told me that Prime Time told them the same thing about sanding and buffing. Therefore, PT is aware of the issue and, althought i can't say they don't care, they just don't seem to want to do anything about it. "Oh and by the way.... even though your are spending 30+ thousand for this camper, you will have to sand and buff the countertop". My dealer is actually going to take the sink cover and play with it, scratching, sanding, buffing, etc and then report back to PT. Then they are going to replace my sink cover, which is fine with me since the one i have never matched.
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