Originally Posted by primetime1
Curious on what is the purpose of calling PT? Do you just tell them you took your trailer into a certain dealer and they will follow up with that dealer? Does PT give you advice or what. Would love to have a quicker solution to get tt repaired.
Call PT only if your dealer doesn't seem to be taking care of things as they should. Sometimes, dealers will tell you that they are waiting for authorization or for them to send parts when in reality, the dealer never contacted PT yet.
If you think you're getting the "runaround", contact PT and PT will check in with the dealer to see "whatsup"!