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Old 08-08-2011, 09:01 AM   #21
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Location: Canandaigua,New York (The heart of the Finger Lakes)
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BellaGrace........I don't believe they can just rush a camper off the line. There is too much scheduling that goes into production of the different lines(models) of campers. I'm thinking that your RV dealer did a trade with another dealer in the area. Your dealer sent them a camper from there lot and they in-turn received your Crusader 320RTL. So no it wasn't rushed threw production. My only thought on the matter is PT is expanding and they may have allot of new employee's ....New employee's equal some human error mistakes. Just a thought...dont know! Hopefully they make everything right for you!! I do agree with the brand new repaired one should have to go through that ! But we all do! NOTE : Just so you know our 2011 Windjammer is heading back to the factory for a complete rebuild. New walls,slides basically everything. One of the outer walls cracked from the camper flexing on the frame I believe. FV told us it was a design problem. So we are getting a repaired new camper. Don't get me wrong they (FR)were very sorry it happened and are working with me to get the repair done at our convenience. its just sad because we have had no problems at all with the camper up to this point! Not even any little problems! ---- but now one BIG problem. Wife was crying for a week!


David & Annamarie & 2-Pugs (Fatty and Harley)
2011 Rockwood Windjammer 3065
2011 Ford F-250 6.2- V8
2011 Hensley Arrow "NO-SWAY" Hitch
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Old 08-08-2011, 12:07 PM   #22
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I am sorry to hear about your issues but glad to hear they are fixing. I would think that a new replacement camper should be in line for you considering how new it is. Hopefully it get resolved quickly.

Good news on my end, we take our camper to the dealer tonight to go over my list of 12 items (about half cosmetic). I also sent the list to Prime Time and they are going to contact my dealer today, and not wait for the dealer to contact them. They are going to expedite any parts needed to fix everything. So far so good.

As far as my easily scratched countertops (I feel like a complainer compaired to your cracked wall) does anyone know if i can buff them out like you would a car? I can't see them resolving a easily scratched top, even though they said they would replace it if needed. Unless they have a totally different product they can put in, it will just scratch again. I don't have a problem buffing the surface scratches out at the end of each year to keep it for looking real bad 5 years down the road.

Scratched counter top vs. cracked walls. I need to not sweat the little stuff.

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Old 08-08-2011, 12:28 PM   #23
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Location: Chesapeake, Va
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estone counter tops

Jason and Billie
2005 Dodge Ram 2500, 4X4, QC/SB 5.9L Cummins
15k non-sliding Hidden Hitch (they lied, it's not hidden at all)
2011 Prime Time Crusader 320RLT
"PT Crew Member Since 11/2010"
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Old 08-09-2011, 12:05 PM   #24
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Originally Posted by BellaGrace View Post
We are currently on it first trip with our crusader 320rlt and I have to say I am really disappointed. The air mattress is slowly leaking, it's bearable since it is slow but you sink in the middle by morning. The counter tops scratch EXTREMELY easy.I was stirring eggs in a plastic bowl and there are several circular scratches, plus the edge between the tv top and kitchen counter top looks like someone took a knife and cut the edge off. The dvd does not work at all or stops working a couple minutes into into the movie. And the carpeting on the largest slide keeps fraying because it was just cut off and not sewn so it would not fray.I do love the layout and was so excited to get it and take our first trip but now I am afraid I made a mistake. I hate to say it but I think I want my mountaineer back.
Although these things do happen during production and once in awhile get past the QC check, the dealer should have caught some if not all of them during their prep and setup for your PDI!
"PT Crew Members Since 9/2010"[/I][/B]
2011 RAM 2500 HD 6.7L CTD Crew
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Old 08-10-2011, 08:35 PM   #25
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Location: SW Missouri
Posts: 33
BellaGrace, sounds like were having some of the same problems with ours also. its at the shop now for the fourth time and we got ours in April. We just noticed our awning doing the same thing, along with SEVERAL other things <;-( Hope this gets better ????
Tom & Shawna, (Joey, Chelsea)
2011 Crusader 320RLT
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Old 08-12-2011, 08:27 AM   #26
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Originally Posted by Medic44 View Post
BellaGrace, sounds like were having some of the same problems with ours also. its at the shop now for the fourth time and we got ours in April. We just noticed our awning doing the same thing, along with SEVERAL other things <;-( Hope this gets better ????

I have confidence that it will. A few of my issues were the result of ignorance and learning the workings of a new camper (a/c fan running constantly, retract vs. extend ). I blew a fuse on the front jacks the second leg of our trip and was concerned that there was a problem with the jacks. Our dealer told us there was a safty "feature" on the jacks that if you tried to put them up or down too far it would blow the fuse instead of ruining the motor. When putting them down i hit retract instead of extend, oops!! So i put my dictionary in the camper
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Old 10-14-2011, 03:33 PM   #27
Join Date: Jan 2011
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We love our 260. Yes the countertops can be a pain but my solution was to go to the fabric store and purchase the clear plastic (which in near the foam pieces and warm window fabrics) and cut it to fit the countertop. It comes in varying thicknesses and I got a medium thickness and it has worked great. It cleans up well and you can still enjoy the look of the countertop. We had no issues with carpet or air mattrress. Hope everything gets worked out. When we have had to contact PT cust service they have been amazing to work with!
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Old 10-15-2011, 05:33 PM   #28
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Location: South Louisiana
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Welcome to the life of Prime Time Crusader 320RLT, but PT Customer Service is second to none no matter how many problems you have and how many trips to the dealer....
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Old 10-16-2011, 11:38 AM   #29
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Location: Rushville, NY
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I purchased a 290RLT at a show last January. Here are some of the problems Iím still dealing with. The large dining room slide still doesnít work and itís been to the dealer numerous times (there right now week 3) for that. First it was a control board, then the motor, now the control board again. The only slide that will go out all the way without tripping the circuit breaker is the small bedroom slide. They blamed that on low battery voltage so I switched to dual 6V golf cart Batteries ($300+). It still trips the breaker with those batteries while being plugged in to 120V AC. The counter tops did scratch easy and on the sink edge itís chipped. A spring came off the little door that opens on the DVD player on the first trip, told the dealer about it, they said that, ďthat wasnít covered under warrantyĒ. No big deal, now the DVD player wonít play any DVDís at all, the dealer hasnít had time to look at that (had it for 3 weeks). Both the Kitchen and bathroom faucets leaked all over the counter tops the first time we used them. They did repair that so they donít leak anymore. Other than that, itís been a good camper. The concern I have is as of this date the slide isnít fixed. We only have one more trip planned (canceled a few this year because the camper was in the shop), what happens next year when we go camping in May and the slide doesnít work (again) and the one year warranty has expired?

2011 Crusader 290RLT
2010 GMC 2500HD 6.0
Nights camped in '11 - 35
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Old 10-16-2011, 11:56 AM   #30
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Yikes! Makes me glad we bought a Flagstaff, as we have only had very minor issues that I fixed myself in a few minutes. And Flagstaff's warranty department is every bit as good as PT's.

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