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Old 10-16-2011, 01:06 PM   #31
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Yikes! Makes me glad we bought a Flagstaff, as we have only had very minor issues that I fixed myself in a few minutes. And Flagstaff's warranty department is every bit as good as PT's.


Ditto
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Old 10-19-2011, 04:45 AM   #32
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62car9 - Quote: "The concern I have is as of this date the slide isnít fixed. We only have one more trip planned (canceled a few this year because the camper was in the shop), what happens next year when we go camping in May and the slide doesnít work (again) and the one year warranty has expired?"

It's our general practice to stand behind the product beyond the warranty period for situations that occur during warranty yet remain unresolved as your warranty expires. I apologize that we and your dealer have not resolved your issues. If you feel we can be of additional assistance in the process, contact us at:

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Old 10-19-2011, 05:10 AM   #33
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BTW - what gives with the Flagstaff owners who keep posting on the Prime Time section?

Look FLAGSTAFF MAKES AN AWESOME TRAILER - WE ALL GET IT. Heck, I work at Forest River as a competitor to Flagstaff and admire everything those guys do - great quality, great service, awesome people - they are industry leaders.

But, it seems like you'd have better things to do than troll the PT section looking for opportunities to add the wise cracks, stirring up BS, and implying at every opportunity that yours is better.

Ironically, on the Flagstaff section right now there are several threads with owners in need of advice from Forum users that you've convieniently ignored. Spend some time over there if you don't have something constructive for the PT section.

It's early and I haven't had my coffee yet, but at least for me, it's getting old . . .
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Old 10-19-2011, 07:40 AM   #34
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Agreed RV Guy. It is getting old.
Those type of post are antagonistic in nature and so I’ve learned to just ignore them.
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Old 10-19-2011, 07:52 AM   #35
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Originally Posted by RV Guy View Post
BTW - what gives with the Flagstaff owners who keep posting on the Prime Time section?

Look FLAGSTAFF MAKES AN AWESOME TRAILER - WE ALL GET IT. Heck, I work at Forest River as a competitor to Flagstaff and admire everything those guys do - great quality, great service, awesome people - they are industry leaders.

But, it seems like you'd have better things to do than troll the PT section looking for opportunities to add the wise cracks, stirring up BS, and implying at every opportunity that yours is better.

Ironically, on the Flagstaff section right now there are several threads with owners in need of advice from Forum users that you've convieniently ignored. Spend some time over there if you don't have something constructive for the PT section.

It's early and I haven't had my coffee yet, but at least for me, it's getting old . . .
Boy,I guess at the (Frog) rally in Elkhart we will have (Cage Fighting)! Remember (Randy King) cant we all just get along? Do I have to post this on the (Flagstaff) site also? Youroo!!
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Old 10-19-2011, 08:15 AM   #36
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RV Guy, relax bud, we're just having some fun. It seems it is only the PT owners who are so sensitive about their campers that they can't take some ribbing. Everyone else takes it in stride. Maybe PT shouldn't have hyped their campers as being so superior?
Don't get me wrong, we looked at the Crusaders and really liked some things about them, but there are many things we didn't like as well. No camper is perfect.

By the way, I checked the Flagstaff section and there aren't any unanswered questions, so why did you say there was?
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Old 10-19-2011, 08:44 AM   #37
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RV Guy, relax bud, we're just having some fun. It seems it is only the PT owners who are so sensitive about their campers that they can't take some ribbing. Everyone else takes it in stride. Maybe PT shouldn't have hyped their campers as being so superior?
Don't get me wrong, we looked at the Crusaders and really liked some things about them, but there are many things we didn't like as well. No camper is perfect.

By the way, I checked the Flagstaff section and there aren't any unanswered questions, so why did you say there was?
crocus, I don't mind a little ribbing, but when you post on a thread where a PT owner is looking for some help and all you state is how you're glad you didn't buy a PT trailer....... well you see what I'm getting at?
Have you posted something similar on a Surveyor, Puma or other FR product thread? We kind of feel singled out by your negative post.

I noticed that the Flagstaff/Rockwood's new Diamond Package, which seems to be really nice, includes some of the features that have been standard on the PT trailers from the start, so maybe there's some truth to all the hype. You have to admit that after RV Guy explained PT's construction that even though there's not much difference in materials, there is a difference in construction methods and testing. Time will tell how much of a difference, right?

Just want to add that I'm not posting this to start anything, just wanted you to take a peak at things from my side of it.
You've made your point of view very clear!
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Old 10-19-2011, 09:25 AM   #38
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grhodes, like I said before, there are things about the Crusaders that I really like. We looked at the 29-ft fifth at an RV show and loved the layout. And they are absolutely gorgeous as well. If that one had the large basement and open bedroom layout of our Flagstaff, we would have had a tough decision.
I just think that maybe PT raised the expectations so high that buyers expected a perfect camper, and are disappointed that they have the same problems as everyone else. There is no way that FR can build "a perfect camper" at this price point. They can always make improvements, as PT and the other divisions are doing, but they will never be perfect.
But overall, I think most of the complaints are pretty minor, as we could be talking about more delamination and frame failure issues. It seems we don't hear much about major failures anymore, and that is a very good indication.
Take care
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Old 10-19-2011, 09:41 AM   #39
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grhodes, like I said before, there are things about the Crusaders that I really like. We looked at the 29-ft fifth at an RV show and loved the layout. And they are absolutely gorgeous as well. If that one had the large basement and open bedroom layout of our Flagstaff, we would have had a tough decision.
I just think that maybe PT raised the expectations so high that buyers expected a perfect camper, and are disappointed that they have the same problems as everyone else. There is no way that FR can build "a perfect camper" at this price point. They can always make improvements, as PT and the other divisions are doing, but they will never be perfect.
But overall, I think most of the complaints are pretty minor, as we could be talking about more delamination and frame failure issues. It seems we don't hear much about major failures anymore, and that is a very good indication.
Take care
Very good points and for once.......
....... I agree with you!!!!
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Old 10-19-2011, 09:47 AM   #40
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BTW - what gives with the Flagstaff owners who keep posting on the Prime Time section?

Look FLAGSTAFF MAKES AN AWESOME TRAILER - WE ALL GET IT. Heck, I work at Forest River as a competitor to Flagstaff and admire everything those guys do - great quality, great service, awesome people - they are industry leaders.

But, it seems like you'd have better things to do than troll the PT section looking for opportunities to add the wise cracks, stirring up BS, and implying at every opportunity that yours is better.

Ironically, on the Flagstaff section right now there are several threads with owners in need of advice from Forum users that you've convieniently ignored. Spend some time over there if you don't have something constructive for the PT section.

It's early and I haven't had my coffee yet, but at least for me, it's getting old . . .

Disclaimer: I haven't had coffee yet either, but then again, I don't need an artificial stimulus.

I take offense to your comment about having better things to do rather than "troll the PT section". I haved "trolled" many forums prior to making a Camper purchase to learn about products, the good, the bad and the ugly. As Crocus stated, I too have considered the Crusader, and I did like what I saw, but the deal wasn't there. I have looked at the Durango , Cougar, Sabre and many more before I made a purchase. I read most threads that I see an interest in and I have seen "Flagstaff Threads" with posters like Ghrodes50, M109Rider and other PT owners injecting their biased comments. Most of the time, it is done with good natured ribbing and humour and not meant to be personal. Your comments , on the other hand are bordering on personal attacts. As a company rep, I would not expect this. It is great, however, that you identify yourself as such and open yourself to ridicule and praise too. You have to take the good with the bad. I expect the RV business is a competitive world and you work hard for market share, but as a consumer and an advocate for other consumers, I intend to continue to inform other "trollers" about my observations. As it relates to PT, I have observed, mostly through PT owners on this forum, that there is an apparent issue with quality control on one hand but a great response from customer service on the other hand. On a personal note, I would prefer that emphasis in the RV industry be placed on Quality Control rather than customer service. I would much rather have a quality built camper for good price rather than continually contacting customer service. This is probably the second largest amount of money ( next to my house) that I shelled out. It is important to me, at least and will never "get old" as you stated.

Note to Moderators: Please allow this healthy discussion to continue. It was very helpful in my decision making process to see what other consumers say.
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