Originally Posted by BellaGrace
Thanks for all your support and suggestions. I emailed their support and they really were great and quick to respond. They are sending a new air mattress no questions asked and I am to work with my dealer on the other issues. They promised to get them resolved. My question is, is it possible to get my counter tops without the shiney finish? If you look at the inside of the sink covers it is a nice flat finish. Its the shiny finish that surface scratches so easy.
Wish I could help on the countertops, but I think it would be best to contact PT again and see what they have to say.
Just want to make the point, all new trailers need to get the bugs worked out. Of course the countertops, carpet and sloppy trim will probably require your dealer's service department, but there are alot of people that have major problems with their new trailers. Leaks (internal & external), component failures, axle and tire issues, etc....
At least it sounds like most of your issues are cosmetic. I know that probably doesn't help you feel any better. Just tryin' to say that they should be able to fix you up easily and quickly and none of those issues should keep you from camping and having a good time.
Good luck and happy camping!