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Old 03-09-2012, 01:42 PM   #11
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rracer5: Both slides were fully extended and the TT was approximately 1 -1/2" out of level with the door side (opposite of the slides) being low. I did realize this when I parked it and it was a temporary park job as we had just brought it home and this is where I parked our old rig. Obviously you want to have your TT as level as possible and I normally do, but I was just loading it up (and showing it off!) One would think that even if you are a little off level, the slide seals would still do what they are meant to do which is "seal."
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Old 03-09-2012, 02:36 PM   #12
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The slide roof is pretty flat, and 1-1/2 inch off level could have been enough to let the water in.
We eliminated the issue by having slide toppers installed at the factory, one of the best bang-for-the-buck options available.
After we took delivery, I also made sure the side slide seals overlap the bottom seal, so that the water has no chance of sneaking under the bottom seal.
And I added a bit of extra caulking in a few strategic spots.
The factory does a pretty good job, but it never hurts to double check everything ourselves. After all, it is our money invested, and I like to do my part to protect that investment.
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Old 03-09-2012, 04:14 PM   #13
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This is my first time having slides on a trailer. Thats a sad thing, that you have to have your trailer perfectly level, so your slides don't leak. If that is the case........I will definitely not have slides on my next one. Isn't that why they call them seals??? Toppers or not, a seal should keep the water out, would you not think.
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Old 03-09-2012, 04:45 PM   #14
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Roofs have pitch for a reason and if your trailers not level it changes pitch thus the leak. Slide outs have more benefits and I personally would not own a trailer without one .
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Old 03-09-2012, 08:29 PM   #15
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This is my first time having slides on a trailer. Thats a sad thing, that you have to have your trailer perfectly level, so your slides don't leak. If that is the case........I will definitely not have slides on my next one. Isn't that why they call them seals??? Toppers or not, a seal should keep the water out, would you not think.
Please relax....make sure you dry out the wet spots. Run a dehumidifier if necessary. Get a fan and let it run. Contact PT.....They will take care of you....I have 100% faith in their customer service. I know that your are upset. It sounds like a seal or alignment. They will make it right and then you will be okay for years to come. I know that you spent thousands of dollars and do not think it should happen...
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Old 03-09-2012, 09:02 PM   #16
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Please relax....make sure you dry out the wet spots. Run a dehumidifier if necessary. Get a fan and let it run. Contact PT.....They will take care of you....I have 100% faith in their customer service. I know that your are upset. It sounds like a seal or alignment. They will make it right and then you will be okay for years to come. I know that you spent thousands of dollars and do not think it should happen...
padave: I'm confused about your last reply to Crusader's post, but rest assured, I am not upset and I have absolutely no reason not to believe that Prime Time will take care of this. I'm merely answering the questions that others are asking about my issue and voicing my opinion of what a "seal" is. I think what Crusader and I were both stating is if the seal isn't capable of doing it's job (on any make or model of TT)and I have to bring a topographic Abney level for the landscape, a rotary laser level for my TT, and a Hewlett Packard Engineer's calculator with me to properly level so it doesn't leak, there must be a better way of skinning this cat. And if you have to put an awning over it to keep it from leaking, maybe I should bring a quonset hut with me and park my TT indoors!
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Old 03-11-2012, 12:17 PM   #17
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padave: I'm confused about your last reply to Crusader's post, but rest assured, I am not upset and I have absolutely no reason not to believe that Prime Time will take care of this. I'm merely answering the questions that others are asking about my issue and voicing my opinion of what a "seal" is. I think what Crusader and I were both stating is if the seal isn't capable of doing it's job (on any make or model of TT)and I have to bring a topographic Abney level for the landscape, a rotary laser level for my TT, and a Hewlett Packard Engineer's calculator with me to properly level so it doesn't leak, there must be a better way of skinning this cat. And if you have to put an awning over it to keep it from leaking, maybe I should bring a quonset hut with me and park my TT indoors!
Just trying to help ease your mind. I had a leak in my previous tralier and really stressed about it. I only commented because I know how I felt when it happened to me. It was hard for me to relax when it happened to me. I believe that PT will fix it so that you do not need slideout awnings. I agree....You should not need to worry about being exactly level.
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Old 03-13-2012, 12:51 PM   #18
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She's headin' to the shop Thursday and Roger at Prime Time has already been in contact with my service center stating they want to assist with tech. support! I have nothing but EXCELLENT things to say about Prime Time's customer service and the personnel I have dealt with thus far! It appears that Prime Time is actively restoring my faith in American companies and products! (Spike's Tactical in Apopka, FL is doing it's part also, but that's for another forum!)
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Old 03-21-2012, 09:08 PM   #19
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For anyone that's interested:

Received a call from the dealer today and the repairs to my rig are complete. They found a torn rubber gasket, and they replaced it. They found gaps at the top corners, and they filled them with silicone caulk, and there is a vertical exstrusion, and they sealed the base of that. The dealer was told by Prime Time that it is absolutely imperative that it does not leak again! They stated that they rain tested it and they are confident that it is good to go. Not bad turn around considering the last time it was at the dealer it sat there for 6 weeks while parts came in wrong (apparently) and things didn't get done, etc...

I'm picking it up on Friday and I'll rain test it as well. It's not that I'm not confident, but I've been told things were fixed before only to get home and find them worse.

I am very impressed with the crew at Prime Time! I cannot sing their praises enough, from their communications to the dealer as well as me to their readiness and willingness to jump in and pretty much demand excellent service for their customers. Thanks RV Guy and Roger, I certainly appreciate all of your efforts. I am certain that this situation would not have gotten the attention it did if I would have flown it solo.

Now to start installing some stuff!!!! Hooah!
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