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Old 03-07-2012, 10:20 PM   #1
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FNG W/ A Leaky Slide Out

Howdy! Long time lurker, first time poster... (actually only about 6 days or so.)

I was wondering if anyone else has experienced slide out leaks from the factory? We purchased our 2012 3150BHD in Sept 2011 and had it parked next to the garage loading it up. We got a good soaking rain and before I found that it was leaking it soaked the carpet almost to the middle of the floor. We had a trip planned in October and went without a problem (no rain.)

I returned it to the dealer after the trip and they had it for approx. 3-4 weeks fixing usual warranty items (the little stuff you expect) and were supposed to figure out the slide leak. Dealer told me they had to order slide seal and then the wrong seal came in. (Here we go....) Getting close to Thanksgiving I brought it home to get it stored for the winter and will return it in the spring.

The other day I called the dealer as their automated, parts on order have arrived, telephone call service had not called me advising the correct seal had arrived. The service guy at dealer told me he would look into it.

Service guy called me back and said when I bring it back in, they were told by Prime Time to tear it apart and contact Prime Time for a solution.

First of all, I don't understand how the slide can leak with all the claims of this super pressure shower leak detecting treatment these things supposedly receive at the factory. How would this type of leak sneak by?

Secondly, should I put a bug in the ear of Prime Time prior to my taking the TT back to the dealer? I am not one to put the cart before the horses, but in this circumstance I don't want to get the proverbial jerk around from the dealer. Plus, I have heard mixed reviews about this particular dealer (who I will reserve badmouthing at this point.)

I have heard nothing but GREAT reviews on Prime Time so I am confident they will spur the horse if needed, yet I am a little put off that the thing leaks right out of the shoot! After all, with the pressure testing I must have heard and read about 4-5 hundred times prior to purchase, I was convinced this thing would damn near float!

Despite my frustration with the slide leaking, we could not be happier with our first new TT purchase. We no longer drive around or walk around the campground stating "Wish we had that camper" but rather say "I'm so glad we got the camper we did!" It's a little nicer than the '99 Mallard we were running, but then again, the Mallard didn't leak.

Sorry this is a little long winded, but I'm really not much for chiming in on forums, so I guess I was saving it all up!

Thanks for reading (and responding) and after reading several threads, there are really some kind & helpful folks on this forum. Unlike other forums where it felt like I was listening to my Dad argue with my uncles about who built a better tree fort when they were kids.
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Old 03-08-2012, 06:39 AM   #2
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I would take it to the dealer that has the best reputation for quality work not where you bought it. I would do it soon. You need a department that knows what it is doing. A good sign is if they have their own seal tech testing equipment. It could be something as simple as seal that got smooshed or torn away while putting the slide in and out or it could be out of alignment. Good Luck.
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Old 03-08-2012, 06:56 AM   #3
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By posting this you probably already did alert prime time but I would still do it through thier site. Also, make sure they check the window gaskets.
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Old 03-08-2012, 08:14 AM   #4
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TL474, my understanding is that PT can not pressure test a trailer that has a slide out. I to have had a major leak in one of my slides. They had to replace all of the slide seals. I am about 5 hrs. from the factory, and had them do the seal replacement.
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Old 03-08-2012, 09:43 AM   #5
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FYI - we do pressure test ALL units including units with slides. The pressure test is excellent at identifying leaks around solid, installed components (doors, windows, vents, etc) but is less reliable at identifying leaks in moving, flexible parts like slide seals. That's why we Rain Bay test, too. As I've said many times, we do alot of things to identify, catch, and prevent, but we are still far from perfect.

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Old 03-08-2012, 11:09 AM   #6
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When does your slide leak, open or closed? I had a problem when my slide was closed! When I opened the slide after a rain I would have a puddle of water in middle of the floor. Found the seals when closed had compressed to the point there were little voids between the slide seal and the trailer wall, water would run down the wall and follow the bottom trim, had the seals replaced by pt and the problem was solved.
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Old 03-08-2012, 12:28 PM   #7
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Thanks for the replies! Wheels are in motion with Prime Time thanks to RV Guy. Now that's customer service! Plan on taking the rig in sometime here in the next few weeks once all the salt is rinsed off the roads here in Michigan.

WJC - The rear bunkhouse slide only leaked when it was extended. From inside with the slide partially retracted, I could see water dripping from what appears to be a rail or seal just above the cables and pulleys on both bottom corners. I can see where there is a horizontal seam on the outside of the slide out side wall that would actually channel any water behind the exterior (wiper) seal. I just don't have enough knowledge about the internal workings of the slide/seals, etc... to know if this is the entry point. I'm sure (or hopeful) that the service center would use some sort of dye to trace a leak. Nonetheless, I am confident with Prime Time's assistance it will get figured out.
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Old 03-08-2012, 04:03 PM   #8
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Quote:
Originally Posted by RV Guy View Post
FYI - we do pressure test ALL units including units with slides. The pressure test is excellent at identifying leaks around solid, installed components (doors, windows, vents, etc) but is less reliable at identifying leaks in moving, flexible parts like slide seals. That's why we Rain Bay test, too. As I've said many times, we do alot of things to identify, catch, and prevent, but we are still far from perfect.

PTM
Seals can also fail after these tests occur from simple use.... which is out of PT's control.
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Old 03-08-2012, 10:53 PM   #9
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Just so you know, I had the biggest and best tree fort!!

When you had it parked along side the garage, was the slide in all the way, out all the way or just partially open while you loaded and was the TT level?

If it wasn't level and the slide was partially open then, that's probably how the water got in. The seals only work if the slide is completely opened or closed.

Either way, I know PT is on top of it.
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Old 03-08-2012, 11:05 PM   #10
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Quote:
Originally Posted by padave65 View Post
Seals can also fail after these tests occur from simple use.... which is out of PT's control.
X2

I once had a tt that received factory repairs. When it left the factory everything was good. By the time it reached my dealer's lot there were 3 new issues. Delivery driver took responsibility.
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