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Old 08-10-2013, 11:32 AM   #1
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Frog rally!

We just attended our first FROG(Forest River Owner Group Rally in Goshen, Indiana. What a GREAT time! Forest River and Primetime know how to treat you right!

I never heard a final count on attendance, but I believe 378 units, and over 800 people. They fed us well (and a lot) and had great entertainment. Highlight was the entertainment, Willie & Co which was great, and a great band the final night. But even better was having TECH people on site to do repairs, replacements, advice etc. My hat is off to the Primetime Team who visited us every day to see if what we needed done had been taken care of, not to mention they gave us Primetime Gifts almost every day! There were only 18 Prime Time units there, so we felt pretty special.

I don't know how many more units the grounds can handle, so we plan to sign up early next year and hopefully we can get the PrimeTime People together for a pot luck on the night or two that dinner isn't provided.

Susan & Bill
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Old 08-10-2013, 11:47 AM   #2
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It was an awesome time. Forest River, Lippert, and FROG all did an excellent job! I had heard that the fairgrounds bought 200 acres, surrounding the current 180 acres, for expansion. Sounds like the could be making room for more units
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Old 08-10-2013, 12:32 PM   #3
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It was an awesome time. Forest River, Lippert, and FROG all did an excellent job! I had heard that the fairgrounds bought 200 acres, surrounding the current 180 acres, for expansion. Sounds like the could be making room for more units
LOL yes Lippert lightened our pockets!

FROG committee really ROCKED!
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Old 08-11-2013, 03:57 AM   #4
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What work or purchases were you having installed?
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Old 08-11-2013, 06:57 PM   #5
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We purchased the keyless entry, the Level Up Lite and JT Strongarm, probably could have had the strong arms installed if we'd purchased earlier in the week, but bought on the last day.
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Old 08-14-2013, 01:41 PM   #6
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I could not make it this year with my new Crusader... But am hoping I can keep the 3rd - 9th of August open for next year. I would love to go see where the 5vers are made. Have only had 2 problems with my Crusader so far. 1 is a dealer issue with my vinyl chair needing to be replaced. And after this last weekend camping trip the weld on the aluminum bracket under the table let go. I used some JB Weld and am waiting to see if it holds for my week long trip to the Adirondacks
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Old 08-14-2013, 01:54 PM   #7
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Sounded like a super rally. Question: Did the FR techs do the work exclusively on warranty issues, or did they do out-of-warranty work, as well? Either way, it was a wonderful gesture and a great PR win for Forest River. I wanted to tell my friends about it, and I know they'll ask the warranty question.
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Old 08-14-2013, 02:20 PM   #8
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Originally Posted by mjones12 View Post
Sounded like a super rally. Question: Did the FR techs do the work exclusively on warranty issues, or did they do out-of-warranty work, as well? Either way, it was a wonderful gesture and a great PR win for Forest River. I wanted to tell my friends about it, and I know they'll ask the warranty question.
Didn't matter if the rig was still in warranty or not, issues were fixed free of any charges. Here's a pic of a 2010 Salem being worked on by techs. He had enough work done that I teased him that he should have the VIN number changed to reflect his rig is now a 2014.
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I can't say enough good things about Forest River and their commitment to customer satisfaction.
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Old 08-14-2013, 02:30 PM   #9
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Didn't matter if the rig was still in warranty or not, issues were fixed free of any charges. Here's a pic of a 2010 Salem being worked on by techs. He had enough work done that I teased him that he should have the VIN number changed to reflect his rig is now a 2014.
Attachment 37700
I can't say enough good things about Forest River and their commitment to customer satisfaction.
Wow! What a great service. I don't think I've ever heard of anything like it. Thanks for the quick answer. I'll be sure to tell my friends what type of company FR is. Amazing.
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Old 08-14-2013, 02:51 PM   #10
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Wow! What a great service. I don't think I've ever heard of anything like it. Thanks for the quick answer. I'll be sure to tell my friends what type of company FR is. Amazing.
Kinda makes you feel all warm and fuzzy doesn't it

Fr rocks!!
to bad the negative Nancy's can't see the light!

Turbs
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