Originally Posted by gimp425
I forgot to mention that I've taken to the dealer and they're working the issues, I just hate not having my new trailer to use.
That's the first step you needed to make, however, it sounds like this problem has been there for awhile. I'm surprised that your dealer didn't notice it before. Hopefully he will get you fixed up, but I wouldn't put my complete trust in him.
Use PT's contact page from their web site;
Prime Time Manufacturing, Manufacturers of travel trailers and fifth wheels
Let them know everything that's going on. If you haven't taken pics of the damage yet, you need to. Documentation is very important.
PT has been very good at helping their customers. It sounds like it will need to go back to factory for repair anyway.
Good luck and keep us updated.