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Old 10-04-2011, 05:33 PM   #11
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Oh yeah...PrimeTime management did contact me one time the first time I had to bring it back to the shop to tattle on the dealers shop but that was about it. When I complained again they said sent us your phone number and will contact you, guess they relized they talked to me already and never called the second time.
I don't know what kind of income you have Crocus but 30 plus thousand dollars ain't too cheep in my book.
I hear all this talk about how good PrimeTime contacts are, maybe they should try being a little more conscious of their product and put in a little more quality workmanship.
Try using this link to contact PT; Prime Time Manufacturing, Manufacturers of travel trailers and fifth wheels
It's the contact page from their website. I've had very good experiences contacting PT through this contact page before and after I purchased my tt.

&
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Old 10-04-2011, 05:43 PM   #12
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Thanks grhodes50, that is the page I went to for PrimeTime and that is the results I got. Guess I'm just venting because I bought the trailer and now I'm stuck with it. Just not too happy with their product, but then maybe it's Forest River products. I had a 2007 Sierra and it fell apart in 4 years.
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Old 10-04-2011, 05:50 PM   #13
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No problem. Go ahead and vent all you want.
I honestly believe that after they get your problems straightened out you'll end up with a very good camper. One you'll be able to enjoy for many years.
Sometimes it's the dealer that makes a difference. I don't know if you're having any problems with yours or not.
If you have an issue you think you might be able to fix yourself, post about it. Lot's of good knowlegable people on this forum that are willing to help. We'll help anyway we can.
Keep us posted on how things are going.
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Old 10-04-2011, 05:57 PM   #14
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I remember reading a thread about the handles being loose, RVGuy acknowledging and then putting the word out on the floor. I too had the sound bar come loose but it was an easy fix. The rest of your problems sound like 3rd party defects and not really PT's fault. They use the same 3rd party parts as everyone else. Regardless, I hope you get your issues resolved and enjoy your Crusader as much as we do.

p.s.
I think the admins are getting a little trigger happy with the post (or partial post) deleting. There was nothing confrontational about what I said.
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Old 10-04-2011, 06:52 PM   #15
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It took me almost the whole first year to get my trailer repaired. Most of the problems were due to poor dealer warranty work and practices. PT even had to intervene on my behalf. IMO Prime Time needs to spend more time evaluating the dealerships that become the face of their product after it leaves the assembly plant. Get rid of the deadbeats and sign up the good ones.
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Old 10-04-2011, 07:02 PM   #16
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It took me almost the whole first year to get my trailer repaired. Most of the problems were due to poor dealer warranty work and practices. PT even had to intervene on my behalf. IMO Prime Time needs to spend more time evaluating the dealerships that become the face of their product after it leaves the assembly plant. Get rid of the deadbeats and sign up the good ones.
Hmmm...
You're complaining about the dealership and their ability to resolve warranty work. Some of that responsibility falls onto Prime Time to manufacture campers with a higher level of workmanship that doesn't require fixing at the dealership in the first place.

Dave
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Old 10-04-2011, 07:14 PM   #17
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Hmmm...
You're complaining about the dealership and their ability to resolve warranty work. Some of that responsibility falls onto Prime Time to manufacture campers with a higher level of workmanship that doesn't require fixing at the dealership in the first place.

Dave
I don't think the manufacturing problems are unique to Prime Time as I have had problems with each camper or motorhome I have owned (and it has been many). I buy one with the expectation of "working out the bugs". It is how this process proceeds is how I judge the product.
Hmmmm..maybe I am the Unluckiest Person in the world.
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Old 10-04-2011, 09:32 PM   #18
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southernsky, yes my income is relatively high, and $30,000 is not a big deal to us, but my comment on the price was referring to what they have been historically. My old '95 27-foot fifth (no slide) had a msrp of about $27,000, and my new Flagstaff was about $40,000. That is not much of an increase for 15 years and a heck of a lot more camper.
I have no idea what you are comparing them to.
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Old 10-05-2011, 08:07 AM   #19
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I'm not comparing PT to anyone CROCUS, just stating that the quality is not there. The company I retired from, which you as a retired farmer probrobly used, stressed quality first.
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Old 10-05-2011, 08:28 AM   #20
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southernsky, I fully understand your frustration, as PT was touted as somehow making a superior product. If you have parts falling off your camper, that is obviously NOT the case. We have had no such issues with our fifth, and we are actually quite pleased overall, and have only had very minor issues, no equipment failures whatsoever.
I guess the lesson to be learned is to not believe the advertising, and we have to do a lot of research before making a purchace.
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