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Old 07-19-2016, 12:36 AM   #1141
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Old 07-19-2016, 09:53 AM   #1142
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As a 2016 Prime Time Crusader 296BHS owner am very happy VS the Keystone that had nothing but problems 100% lemon unit that was purchased in September 2015 as a 2016 model.

One thing I hope Prime Time will do in the future is remove some of the carpet and replace with vinyl, various offerings from Prime Time seem to be loaded with carpet VS other manufactures that have removed carpet (Jayco, Keystone and Grand Design) and I am not talking about the slides its mostly in the living areas. My 296BHS has minimal amount of carpet in the living area and thatís a big plus. Wish my step leading up to the bedroom did not have carpet may look into modifying this because I really dislike it.
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Old 07-19-2016, 10:20 AM   #1143
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Originally Posted by GChoyke View Post
We have a 2016 Tracer 3175RSD
We are on a 3600 mile trip right now. Like the trailer but am disappointed in some of the quality controls used by Prime Time. No major issues, just little annoyances .
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Old 07-19-2016, 10:30 AM   #1144
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No major issues, just little annoyances .
Seems to be the RV standard to be honest, friend purchased a Tiffin allegro over 50 wright ups and they custom ordered the coach, other friend purchased a 50K Grand Design massive water leaks, trim issues massive list of issues just now getting it all ironed out (six months of hassles). Over all Prime Time for the most part seems to be getting most (not all) of it right. Their customer service is lacking I know because I called and it was a less than trilling experience.
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Old 07-19-2016, 10:33 AM   #1145
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Seems to be the RV standard to be honest, friend purchased a Tiffin allegro over 50 wright ups and they custom ordered the coach, other friend purchased a 50K Grand Design massive water leaks, trim issues massive list of issues just now getting it all ironed out (six months of hassles). Over all Prime Time for the most part seems to be getting most (not all) of it right. Their customer service is lacking I know because I called and it was a less than trilling experience.
Fortunately dealer has been good, so far. Going back in for service once we get back home.
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Old 07-19-2016, 11:57 AM   #1146
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Old 07-19-2016, 01:46 PM   #1147
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Fortunately dealer has been good, so far. Going back in for service once we get back home.
I think a big part of the ownership experience is having a good dealer to support you unfortunately I don't have that so my hopes are overtime my Crusader will need very little I'm optimistic of course .
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Old 07-21-2016, 12:50 AM   #1148
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I hate to read about all the quality control issues people are having. Unfortunately this seems to be a widespread problem in the industry and has been for years. We have been very fortunate with our LaCrosse purchased Nov 2010. Starting out there were some minor issues, but I kind of expected there would be.
Currently I guess I'm experiencing my first major issue. Just this week it seems my large slide out motor is fixing to give out on me. It's retracting really slow and has also slowed down when moving out. Battery and all connections are good and everything is well lubricated.
I also hate hearing about the few who are experiencing a lack in customer service from PT. That really kind of surprises me. I have always had a quick response whenever I send a request via PT's contact page on their web site (Prime Time Contact Us). I sent one in the other evening about my slide out and I received a call from PT the next day. If you haven't tried contacting them via their web site, give it a try.
Wishing all of you good luck.
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2017 Prime Time Crusader 315RST TE 6.0 : 2007 Flagstaff 206ST MAC Series
2012 F-250 Lariat : FX4 : CC : SB : 6.7L Diesel : 3/55 Gears

2016 Nights Camped - 9
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Old 07-21-2016, 01:33 PM   #1149
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Originally Posted by grhodes50 View Post
I hate to read about all the quality control issues people are having. Unfortunately this seems to be a widespread problem in the industry and has been for years. We have been very fortunate with our LaCrosse purchased Nov 2010. Starting out there were some minor issues, but I kind of expected there would be.
Currently I guess I'm experiencing my first major issue. Just this week it seems my large slide out motor is fixing to give out on me. It's retracting really slow and has also slowed down when moving out. Battery and all connections are good and everything is well lubricated.
I also hate hearing about the few who are experiencing a lack in customer service from PT. That really kind of surprises me. I have always had a quick response whenever I send a request via PT's contact page on their web site (Prime Time Contact Us). I sent one in the other evening about my slide out and I received a call from PT the next day. If you haven't tried contacting them via their web site, give it a try.
Wishing all of you good luck.

X2 Gary & I had identical units at one time and my Lacrosse NEVER saw the inside of a dealer once we left with it. We used it extensively for 3 solid years before upgrading without any problems.

Now granted, our new PT unit has had problems that were so minor they didn't even warrant the 3 hour trip to the dealer.......and did I mention some of the problem were self inflicted! The only major issue was the communication between the twin A/C's which, after several mobile tech visits I figured out the problem and did a permanent fix myself!

I also second Gary's experience with PT. I too have had nothing but great responses from them.
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Old 07-21-2016, 04:53 PM   #1150
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I have had my unit for almost 2 years now, bought new. I had a few minor issues that were botched by a new dealer with start-up issues. I contacted Rick at P/T., who stepped up and got with my dealer, and after a bit, my issues were resolved. I am a happy camper with the way PT served me, and as such, will buy PT again if the time comes. I will add, my dealer now seems to have the act together and is taking care of service correctly. Just be sure to use the reputable tires, even despite the fact mine were a load range above what my unit called for. All 4 separated within the first 200 miles-despite being 2 years old at the time, the spare, also, never on the ground! ....and ...and... I will add, all 5 were warranted by Treaddit, and they stepped up and mailed me a check.

So, if you are having issues, call PT, and they will step it up. I have heard too many horror stories from rv-ers with other brands. My then new '87 StarCraft had 1,000 lb axle and the unit weighed 1900 empty. I know, add the tongue wt taken on the bumper, that still put it 600 lbs over-and that was still empty!! After several tires, alignments, bearings, I put on my own axle and never had another problem for all those years and trips I had it.
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