I'd better take a better look at mine as well! I went up the food chain with my issue: Email your dealership that way you have a record both ways. Then call PT and ask for Roger and his email address. The dealership answered back and also called PT of my issues. Roger called me back and apologized for the missed quality control. Overall, I'm satisfied with the response time and have an appointment with a nearby PT dealer to do the warranty work.
I also have an issue with the facade trim not completely secured and bowing at the ends. A simple fix, but an eye sore just the same. Note aside, this is a good time to have any warranty issue addressed.
RV Guy, good to have a professional on board to help with our PT questions..Thanks.
Good luck Dandy.
2012 Lacrosse 318BHS Touring Ed.