Have you been in contact with Prime Time since dealing wth your dealer? If PT agreed to fixing the issues then it should be taken care of regardless of warranty or billed to PT. Remember that the squeaky wheel gets the grease.
Keystone is good too but there are issues with them just like any RV company. In my brother's case it took some time to get his 5th wheel as ordered and some fix-its taken care of.
Please keep us updated.
Great choice for "Living within my means" and camping for one...
2011 Salem Cruise Lite 20RBXL & 2011 Toyota Tundra Dbl Cab
Camping History: 45 Trips / 133 Nights / 3736 Miles
FRF Social Group: Campers of the West