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Old 04-25-2012, 08:28 AM   #1
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Lacrosse 318BHS, first trip, problems!!

So, we completed our first trip withthe beast this past weekend in Mystic, CT. Found a few things that need to be addressed under warranty and am very worried about one problem in particular.

The big problem. WATER. The carpet by the slide just outside the bedroom was wet all weekend and there was no rain, no condensation, very dry out. My only thought is a small pipe leak underneath as the water connection is on that side. I did not see any water coming from the undercarriage, so I am a bit baffled as to why the interior carpet remained wet. I thought about condensation, but it was very localized to just that carpet section.

We purchased in PA and live in MA. The closest place to fix this for us is in NH about 90-minutes away. They can fix it, but mentioned it is most likely due to faulty winterizing and that won't be covered under warranty. The dealer in PA must have winterized but I do not want to travel 8 hours to bring it back them and wait to get it back home.

Other minor problems: IPOD won't work with radio, awning is making a terrible sound when closing, bedroom bed storage shock failed, electric element for HW heater not working.
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Old 04-25-2012, 08:42 AM   #2
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Quote:
Originally Posted by Dandy View Post
We purchased in PA and live in MA. The closest place to fix this for us is in NH about 90-minutes away. They can fix it, but mentioned it is most likely due to faulty winterizing and that won't be covered under warranty. The dealer in PA must have winterized but I do not want to travel 8 hours to bring it back them and wait to get it back home.

Other minor problems: IPOD won't work with radio, awning is making a terrible sound when closing, bedroom bed storage shock failed, electric element for HW heater not working.
Yes, this is a water leak from the plumbing most likely. May or may not be from a bad winterizing job. If the PA dealer (you have called him right?) will not stand behind their work, you most likely will need to pay the local guy to fix it; then sue your dealer for redress.

In either case you most likely will need to pay the man to get it fixed.

IPOD won't work with radio - how are you plugging it in? It has to go through the aux input jack NOT the USB port. The USB port is for photos only; not MP3s.

Awning noise - I assume since you did not say, that it is a power awning. They need to be lubricated (I use silicone spray). Let it dry well before you run it again. I run my awning in and out after every rain to dry the mechanism and fabric in order to prevent rust and/or corrosion from forming on the joints and awning workings.

Electric element not working - again this is most likely due to poor winterizing job or poor understanding on your part of how it works. If you plug in the camper with the outside switch in the "ON" position without water in the tank, even for a minute or so, you will burn up the element.
If during winterizing, they left the switch on, you would destroy the element as soon as you plugged the camper into shore power.

Bedroom shock. Broke how? The shock itself or the mount? Either should be a repair under warranty.
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Old 04-25-2012, 10:12 AM   #3
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I recommend contacting PT's customer service department for advice. I know they have been excellent to deal with .....
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Old 04-25-2012, 10:22 AM   #4
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Without having your floor plan, where the carpet was wet, how close is that to the shower? I'm suspecting leaking drain line. To test the other lines, put some water in the fresh tank, turn on the pump, make sure the whole system is bled, and have a beer, or tea, or whatever you drink, and wait and listen. If the pump comes on, you have a pressure leak. If not, you may have a drain leak. Usually a shower, as nobody ever removes the access plug and checks it on a new trailer at the dealership, except me, and nobody makes me, I just do it, customer service.
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Old 04-25-2012, 12:55 PM   #5
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I'm gonna take a guess that your universal docking station is next to the bed, street side. There should be a panel under the bed that you can take off and check the connections on the backside of the universal docking station.

If it is leaking there, that would explain why there was no water in the underbelly. Probably a slow drip and the carpet is soaking up all the water.

Here's a tip. Use a 2 x 4 or something similar to prop the bed up. Ours will not stay up with the mattress on even with the shocks working.

herk7769 gave you good advice on the iPod and awning. However, the awning may need adjusting. If you take it back to the dealer have them check it out.

Have the dealer check out the water heater or try replacing the element yourself. It could have been turned on accidently by someone when the hot water tank was empty. If so it would burn out in a matter of seconds.
I've read where people buy the element and tool to remove/install at one of the home improvement stores.
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Old 04-25-2012, 09:56 PM   #6
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Dandy - contact our customer service group at primetimerv.com

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Old 04-26-2012, 07:38 AM   #7
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If you filled the fresh water tank, the leak could come from the vent line coming off the vent, found ours off when filling the fresh water tank (the crimped on fitting was put on about 1/2 inch behind the fitting). We had the water heater element go out on our Wildwood, changed it myself, easy change. Was the breaker turned on in the converter box?

Used Windrider's method to check our system for leaks, found none other than the unhooked vent line problem.

Gary, try raising the bed all the way up and pumping it back and forth a few times, it seemed to help ours even after new struts.

Dandy, good luck with your new trailer, sounds like not many problems and not very major.
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Old 04-30-2012, 10:39 AM   #8
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Update:
Found the fill tube for the fresh tank threaded off the dock station fitting. Maybe when I was filling the tank it leaked internally. I have had the water hooked up for two days in the yard and no water at all in trailer. Hopefully it was that simple.

IPOD dock. Needs to be on Aux2. Press the Aux button twice to get to it. It works fine.

Water heater element. Breaker was off. Dealer must have shut it off for winterizing. All set now.

Bed Shock. I relocated the bracket slightly because the screws stripped out of the wood. The shocks will not hold the bed up regardless. Not sure if PT has a higher rated shock or if I should go into a re-design myself here. This compartmnet is valuable to us and it would be easy if the shcks held and didn;t need a second device to hold the bed up.

Awning problem mysteriously solved on its own. Maybe a little moisture or debris caused it to bind and chatter.
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Old 04-30-2012, 12:27 PM   #9
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Glad everything got solved without much trouble. Hope you enjoy your new LaCrosse as much as we do ours for the short time that we have had it.

LaCrosse sent us new 80# struts for our bed platform, installed them, bed better but not exactly what we would like but useable. If after raising platform if we pump the platform back and forth several times it seems to stay up okay. 90 or 100 pound struts might help or correct the problem.

Let's all get out there and enjoy our Prime Time products.
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Old 04-30-2012, 04:36 PM   #10
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RV Guy- Can you help me with a couple upgrades? I want to add drawers under the dining sections and a counter extension to the bathroom that collapses. I will need some original pieces to complete this.
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