We accepted delivery of our new 2018 Prime Time Avenger 33RET on March 9. (We do not tow, as we have a permanent campsite.) Last weekend was only our second time staying in the camper. We had heavy rain all day on Saturday, and our front slide had a HUGE leak. We didn't realize it until stepping onto the slide carpet in bare feet late that evening. The carpet on that end of the slide was so wet, the water literally came up between my toes. 5 bath towels were completely soaked by the time we had leeched the water out of the carpet. We kept a fan on it through the night, and called the dealer the next day.
Just as a point of explanation, since we do not have the ability to tow, we confirmed prior to purchase that the local RV remote company could indeed perform any warranty work on site. (We pay their service call fee out of pocket) They are indeed authorized to do Forest River warranty work. We have used them for many years, and have always found them to be extremely knowledgeable.
The RV service guy came first thing Monday morning and was easily able to duplicate the leak using a hose. The top rubber seal on the slide was basically "flapping loose" with missing & broken screws and no sealer. He took multiple pictures inside and outside to submit to Forest River. Even in his photo, the edge of the carpet is darker than the middle from being WET. The water is obviously running down from behind the wallboard as the carpet is the most wet from there outward.
Today, I heard back from the RV service guy who says Forest River is being difficult about approving warranty coverage... Saying the picture does not show them that it is leaking, and that they basically don't believe that it is. WHAT??? He has had to return to the camper today to use a "dye test" to prove the leak even exists.
Unfortunately, we had already purchased this camper before we read the many complaints about build quality and leaks. Water in a camper feels like someone yelling "fire" in the hay barn. We are so disappointed. And why Forest River wouldn't be literally jumping all over themselves to approve an immediate repair for a Forest River customer who had this type of issue within 14 days of purchase is beyond me!