The front cap of our 2014 33rl has the famous white oxidation. When it first started, my husband thought it was running off the roof. Then when I read of all the cases on here, I contacted FR. Today I received a answer from FR. I need not say we are very disappointed and frustrated. I know some people have gotten their caps fixed even though they were out of warranty. We were never provided the opportunity from the dealer to have extend the warranty. Here is the reply from. Fr.
Thank you for contacting Forest River, Inc.
We are certainly sorry to hear about the issue with your cap. There is no defect. This is normal wear and tear and, as you outlined, requires regular maintenance. It is due to environmental conditions and will occur in anything made of this material. (boats, RVs, etc...). I have attached the gelcoat maintenance guide as recommended by our vendor for your reference. Should this not prove helpful, a 3 stage wet sand and clear coat application can be used to restore the finish.
Your warranty expired with us on, 09/13/2014. We respectfully decline participation in this issue.
You will find a list of dealers that can assist you further should you wish at,
Forest River RV Dealer Locator - Forest River, Inc..
Thank you,
Henry Sears
Cedar Creek Warranty
Forest River, Inc
Office: 260.593.4000
Fax: 574.322.6751
Email:
hsears@forestriverinc.com
Does anyone have any suggestions or just give up? Thanks