Prime Time Customer Care
I purchased a '14 3150BHD. I have been VERY happy with the TT, but like any new camper there were little things that needed fixing. The dealer was 'manageable' about warranty service but if there was ever any issue, regardless of how small, the folks at Prime Time were all over it. They have sent me parts directly for things I could fix free of charge, and when the dealer balked at some other issues, Prime Time called them directly to clarify that the work should be done and it was covered.
This is my 1st camper and I had heard many stories about how getting warranty work can be problematic, however so far Prime Time has made sure that I haven't had 1 issue. They call back quickly, are very helpful and as I said before, even will deal with the dealers to get work done. Any future campers I might buy I will look at Prime Times' selection 1st!!!!!!
2014 Tracer 3150BHD
2014 Ford F-150 (5.0L, 4WD)