Prime time warranty attention Rv guy

[jimmyt11664]

Rv guy, I would like to give a shout out to Rodger and Rick for their help in my warranty needs on our Sanibel.
We had some minor issues with our Sanibel and we full time RV.
I didn't want to go to a RV dealership due to the closet one a hour and half away, In one direction, also living in our unit make it impossible to get same day service. Usually it takes several days to a couple of weeks to get service. Which is NOT acceptable. I contacted prime time with my problem and on two different occasion. The we're courteous and professional. All I had to do with my issues was send a picture of the defects and explain the situation and need. At both times I was treated with the upmost respect. I am very pleased with our purchase and I wanted to give credit were it is due. Thank you Prime time, Rodger and Rick. From the Turners

[Platokidd]

Rvguy hasn't been online since 11-28-2014
Good to hear they took care of you!

[rracer5]

Originally Posted by jimmyt11664

Rv guy, I would like to give a shout out to Rodger and Rick for their help in my warranty needs on our Sanibel.
We had some minor issues with our Sanibel and we full time RV.
I didn't want to go to a RV dealership due to the closet one a hour and half away, In one direction, also living in our unit make it impossible to get same day service. Usually it takes several days to a couple of weeks to get service. Which is NOT acceptable. I contacted prime time with my problem and on two different occasion. The we're courteous and professional. All I had to do with my issues was send a picture of the defects and explain the situation and need. At both times I was treated with the upmost respect. I am very pleased with our purchase and I wanted to give credit were it is due. Thank you Prime time, Rodger and Rick. From the Turners

X2, same situation (FT) & same courteous, prompt & professional responses to our issues (both A/C's shut down in the middle of July in Myrtle Beach)!! Had an oversensitive smoke detector.....sent a new one and a new decal to replace one that had cracked.