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Old 07-26-2015, 09:05 PM   #1
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Residential Refrigerator no water lines??

We just bought a Sanibel Fifth Wheel 3901. This model has a residential fridge. The fridge has an ice maker and water dispenser. We took it camping a couldn't get either to work. Took it back and dealer said there were never any water lines ran to hook it up to. I guess Prime Time doesn't run them because they believe it may burst in the winter? Does this sound right? There are all other kinds of water lines in the trailer. Dealer says if they run water it would void the manufacturer warranty and they can't be liable for it. Anyone else have this issue? Seems like false advertising to me. We thought we would have an ice maker and water dispenser.
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Old 07-26-2015, 09:08 PM   #2
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That makes no sense. All our units have water lines in them. You just winterize the unit when it gets cold.

This is so stupid it is funny. Did they actually say this with a straight face.

Vin.
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Old 07-26-2015, 09:11 PM   #3
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I have the residential frig, which I really like, and it has a water line hook-up. I will admit that I am a little concern with how to winterize this item but hopefully someone with experience will give advice.
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Old 07-26-2015, 09:30 PM   #4
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The Service Dept rep told us this on the phone (Our trailer has been in the shop for 3 weeks now with several issues we discovered on our one and only trip). I told her this isn't right and I wanted the name of someone in the company to talk to because we paid for/expected those options. She said she will find us a POC to talk to. I honestly think they forgot to run them and this was just a response to keep from running them. But I wanted to see what others have.
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Old 07-26-2015, 11:01 PM   #5
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Quote:
Originally Posted by Lesndan View Post
We just bought a Sanibel Fifth Wheel 3901. This model has a residential fridge. The fridge has an ice maker and water dispenser. We took it camping a couldn't get either to work. Took it back and dealer said there were never any water lines ran to hook it up to. I guess Prime Time doesn't run them because they believe it may burst in the winter? Does this sound right? There are all other kinds of water lines in the trailer. Dealer says if they run water it would void the manufacturer warranty and they can't be liable for it. Anyone else have this issue? Seems like false advertising to me. We thought we would have an ice maker and water dispenser.
The water service valve to the fridge is often well hidden!
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Old 07-26-2015, 11:16 PM   #6
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Sounds like the dealer didn't do very good dealer prep. Did you look behind the refrigerator yourself to verify that there was no water line connected. If none present call the factory warranty folks and they should be able to help you. The dealer might of told you that because they're afraid of not getting reimbursed from the factory because they didn't catch it during dealer prep.
If there is water line connected then you just need to find the valve to turn it on. It may be in an odd spot. I have a Cedar Creek and the valve on them are located on the side of the frame by the back axle! Don't ask me why they put it there.
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Old 07-27-2015, 09:19 AM   #7
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That is what I thought too with my Crusader, but I found out dealers are taking this sign off the fridges before customers see them and it's creating confusion, but yes I agree Prime Time should install it to begin with. They actually listed on their FAQ'S for the dealer to install at a coat to the customer. Personally I just think this is bad business. Next trailer I will seriously reconsider another Prime Time product.
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Old 07-27-2015, 10:19 AM   #8
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I would be calling Prime Time myself, forget the dealer he already screwed up not finding this on the PDI, why would they install a fridge with accessaries that would not function, it's like getting central vac with no hose.
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Old 07-27-2015, 04:32 PM   #9
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We have a cardinal 3800FL with the residential fridge. After winterizing it the first season, I keep the water turned off to it all the time. If we want ice in the door, we put some bagged ice up there. We don't drink the onboard water anyway so it is not that big of a deal. Never wanted to run antifreeze through the fridge so we had to use compressed air, what a pain. Enjoy your camper and if you are like us, you will love the bigger fridge.
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Old 07-27-2015, 05:26 PM   #10
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For what it's worth, I have a '15 Berkshire with a residential refrigerator and the ice maker/water in-door. When I got it it didn't have water flowing and I started searching for the water line. As it turned out, the line ran all the way across the bottom of the rig so initially I couldn't find where it tied into the system, let alone a shut-off valve. After checking with service at the dealer, who couldn't help, I went on this forum. found out they have a shutoff under the bathroom sink, fully on the other side of the unit.

If you discover that there actually is a line run to the refrig, check out ALL the possible places in the plumbing to see if there's a hidden shutoff.
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