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Old 07-29-2014, 04:39 AM   #11
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Forgot to say we have gotten in Three new caps. All three new caps needed repair. They all arrived with cracks, pits, little or no gel coats on the caps. Just waiting.
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Old 07-29-2014, 05:01 AM   #12
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That is the problem you hit it on the head, they are saving money by putting a lite coat of gel coat. A light coat will crack from stress and twisting of the frame and cause spider cracks or bulleyes. The boating industry went through the same problems in the late 70's and 80's with there decks. They repaired it by using a different resin and a heavier coat of gel coat itself. Took them about 10 years to figure that one out.
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Old 07-29-2014, 05:35 AM   #13
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Yes sir, I will be checking the back cap as soon as I can,,, They should solve problem now. One thing for sure,,customers do mind paying for true quality. There is a lot to be said for we will make it right. But why not do it right.
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Old 07-29-2014, 05:50 AM   #14
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Just want to say again,,, my rv store and service department is doing the best job possible. They keep me informed almost daily. The sales department is fantastic. I purchased a second unit just so we could go camping. Not a primetime. Sad when a family has to buy a second unit to enjoy the summer. You say that is crazy. Let me tell you, the word cancer changes the way you think concerning time with your family. If I had the time I would take the Sanibel 3050 back to primetime so that they could do a quality check on this unit ,so they could maybe see where they could improve. Wife, lung cancer, loves the way primetime has made an effort to try and produce a luxury unit. Growing pains I guess. Should not have growing pains, from some of the best people in the industry. I greatly understand bottomline, but know that people do not mind buying quality.
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Old 07-29-2014, 07:45 AM   #15
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Quote:
Originally Posted by gonefishingla1 View Post
Just want to say again,,, my rv store and service department is doing the best job possible. They keep me informed almost daily. The sales department is fantastic. I purchased a second unit just so we could go camping. Not a primetime. Sad when a family has to buy a second unit to enjoy the summer. You say that is crazy. Let me tell you, the word cancer changes the way you think concerning time with your family. If I had the time I would take the Sanibel 3050 back to primetime so that they could do a quality check on this unit ,so they could maybe see where they could improve. Wife, lung cancer, loves the way primetime has made an effort to try and produce a luxury unit. Growing pains I guess. Should not have growing pains, from some of the best people in the industry. I greatly understand bottomline, but know that people do not mind buying quality.
So sorry to hear of your wifes cancer. I'm sure you don't need a headache like your camper to compound the issiue at hand. I wish you and your family the best......
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