Sanibel Upper Frame Flex

[Oldcamp1986]

How long does it take for Prime Time to repair a unit?

[Team Wilhelm]

have they fixed this issue with the 2014/2015 units ?

[BBBlue]

Originally Posted by Oldcamp1986

How long does it take for Prime Time to repair a unit?

I think they can do the flex fix job in 4-5 days (Lippert welder availability dependent), but they had my unit for almost 1 month due to a list of problems including a leak from the A/C allowing condensate to leak between the rafters and into the unit. This required removal and replacement of part of the ceiling, insulation and crown molding.

[BBBlue]

Originally Posted by Team Wilhelm

have they fixed this issue with the 2014/2015 units ?

I don't have an answer for that one. You would expect this to be corrected, but only PT can answer that for sure. I did talk to the Lippert welder that was at the repair facility when I went there to pick my unit up and he stated that approximately 140-150 lbs of metal including aluminum sidewall structural pieces was installed.

[jrmacm]

We have a 2013 Sanibel 3400 that is suffering the same problem. Thanks to everyone that post their problems and the contacts at PT that help. My dealer told me the reason the putty was coming out was from temp changes. So glad I read the forums! My Warranty was up in June and I hope PT will help. I sent an email to Roger this morning and look forward to hearing from him next week regarding my frame flex.

[Brian41]

This is not just a Sanibel problem its a Lippert frame problem going back over 15 years. Very bad front frame design on all their 5th wheel frames. I recently rebuilt my Lippert frame under my new to me 2006 Forest River All American Sport and have a thread on this site dedicated to it. I have been considering a new trailer and have checked out all the different builders and models I would consider and only 1 had a frame that I would buy and its a Ever Green Tesla but they do not have model that fits my needs so I will be turning my All American Sport into until I wish I could buy.

[BBBlue]

Originally Posted by jrmacm

We have a 2013 Sanibel 3400 that is suffering the same problem. Thanks to everyone that post their problems and the contacts at PT that help. My dealer told me the reason the putty was coming out was from temp changes. So glad I read the forums! My Warranty was up in June and I hope PT will help. I sent an email to Roger this morning and look forward to hearing from him next week regarding my frame flex.

Please keep us posted.

[Bjschil]

We just picked up our 2013 Sanibel from the frame flex issues. Looks awesome, Prime Time was very helpful, answered many of our questions, saw a few things that needed adjusting, lighting problem, slide repair, woozers, we were amaze and thank You PRIME TIME for a job well done. You have earned our respect in wanting and showing a terrific product out in the camping world, and when one comes back, you step up to the plate. Thank you from the Schillings in Wisconsin.


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[dreamer5th]

That's very encouraging to hear.....our 2014 Sanibel 3501 is scheduled for flex issue repairs in early April. Good for you!

[Team Wilhelm]

So this is still happening I take it. One would think PT would of corrected it ? Wondering what % of them go back for repairs ? Also How long are the repairs and does it require a visit to factory or dealer ? ...Ron

[Team Wilhelm]

Originally Posted by Bjschil

We just picked up our 2013 Sanibel from the frame flex issues. Looks awesome, Prime Time was very helpful, answered many of our questions, saw a few things that needed adjusting, lighting problem, slide repair, woozers, we were amaze and thank You PRIME TIME for a job well done. You have earned our respect in wanting and showing a terrific product out in the camping world, and when one comes back, you step up to the plate. Thank you from the Schillings in Wisconsin.


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Great news. Enjoy.

[Bjschil]

I believe that the newer models of the Sanibel and the flex frame have been addressed and corrected. For those of you traveling to Elkhart, there is so much to see and do. You can pre-arrange a factory tour of the plants, visit the hundreds of RV dealers in the are, so much industry tied to the rv business. Unfortunately, my husband was the lucky recipient of this virus/cold/flu, so we did not spend much time, just overnight. We are only 5 hours away, and chose to pick it up. They would have delivered to our dealer, however, an early Easter celebration with extended family requires sleeping spaces for teenage nephews! Thank You, again, Prime Time. We are pleased and happy.


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[Piperflyer]

Has Prime Time stood behind all you on the warranty to fix the flex issue? Is it a permanent fix once the dealer fixes it?
Is this still an issue with the newer units?

[Bjschil]

There was no bill, we owe nothing, and it appears that should this happen again, Prime Time will stand by their work. I do not anticipate a "repeat performance", nor do we know if that should happen, that they would or would not stand behind their product. What I do know is that the workmanship was superb, their communications during the fix was constant, and then, when it was all done, did some other minor repairs that we were not expecting. They have a great name, and want their product to be superior, even after two years, so our speculation is yes, they will stand behind their repairs. I encourage you to keep the line of communication open with Prime Time. I did find out that the best communication is directly with the manufacturer, and not with your RV dealer. Please keep that in mind!! Good luck, you will be happy with all the service and respect given to you. Great at Customer Service.


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[jbaird]

My 2015 3901 which is 6 months old has the same problem.

[jimmyt11664]

Recreation specialist Elkhart Indiana awesome, We had issues with our 2015 Sanibel 3601. Not for frame flex. It was for slide issue. I gave them a grocery list..Had to have the front cap replaced, it took them 14 days. But we were very pleased. Unfortunately after heading back to Texas, we had several blown tires. Goodyear paid for the damage. We upgraded to G614 J ply tires. I Installed trailer fenders to prevent damage under the body. Hopefully this will help. And hopefully we won't have another issue with tires.😕. We are going back for the Frog rally to have some more repair done, then visiting family in Michigan. Hope to see you there. 😊

[Surfon]

Lipper welded our 2012 two times I think they got it right now. If I we in the market now I would look at buying the grand design solitude. The life stiles is another we'll build 5th wheel. By Evergreen.

[BBBlue]

Originally Posted by Surfon

Lipper welded our 2012 two times I think they got it right now. If I we in the market now I would look at buying the grand design solitude. The life stiles is another we'll build 5th wheel. By Evergreen.

What was the problem with the first fix? From what I heard, it took them a try or two to come up with the final fix that apparently is now working. At least for my unit.

[Surfon]

Caulk was coming out of the seams in the front of rv. Repair was front flex, welded. Second time we went to dealer in IN. They contacted Lipper, and they re-welded the front end.

[jimmyt11664]

Well I spoke to soon. I hooked up to evacuate and because of this great forum, I knew what to look for. Left side is dropping about a inch. The wall near the slide is bowing. We are going to the Rally in August in Indiana. Hope we can get it repaired ASAP. Wish me luck 😭