Thread Tools Display Modes
Old 03-15-2012, 06:48 PM   #1
Senior Member
JoeyO's Avatar
Join Date: Jan 2012
Location: Midwest
Posts: 140
Send a message via Yahoo to JoeyO
Shakedown Complete on Tracer 3150

Ok, I purchased a Tracer 3150BHD Touring Edition at the Chicago Boat & RV Show on 1/16/12. I signed the final paperwork around the end of January with General RV and they also provided free storage until April. When I did the initial inspection with their Tech in January, we never open the awening and the thought never occured to me to ask. Which brings me to my problem.

Because the weather in the midwest has been so warm, I picked up the TT two weeks ago to test it all out at home and get some driving practice. Just the other day I opened up the awening for the first time and notced a small hole in the awening directly over the door. So this was one item I knew I needed to call the dealer on as I was complete with all my testing and installing my add-ons and thought I had enough items to bring the dealer for correction via warranty.

Their service tech stated upfront that the hole in the awening would likely not be covered by warranty. I stated that when I did the initial walk though back in January, we never tested the awening as we were in an end stall and the topic never came up nor did I think to ask.

I would think this would be an easy warranty covered item, but hearing the tone from the tech seemed like it was my fault for not catching it on the walk through. I do not believe that is fair as there are so many things to check, and its just like buying a house.

Let me know your thoughts around this please. Thanks! Joe

2003 Maxima GLE
2010 370z Convertible 6 Stick
2011 Expedition 5.4L 4x4 Limited
2012 Tracer 3150BHD Touring Edition
Semper Fi
JoeyO is offline   Reply With Quote
Old 03-15-2012, 07:08 PM   #2
Phat Phrog Stunt Team
TURBS's Avatar
Join Date: Aug 2011
Location: Iowa
Posts: 34,205
I wouldn't accept it but I also wouldn't do a walk thru where as things couldn't be tested.
This most likely will be a lesson learned unfortunately. Unless you can get the dealer to commit to replacing you'll most likely repair it .
Sorry this happened to you !

TURBS is offline   Reply With Quote
Old 03-15-2012, 07:42 PM   #3
Senior Member
Koodog's Avatar
Join Date: Feb 2010
Location: Colorado
Posts: 181
Give Prime Time a chance to make it right. Call them directly. The service tech at the dealership gave you his opinion, and that's all he gave you.
Walt-N-Terry Sanford
03 Dodge Ram 2500 Diesel
08 Rockwood 8317
Koodog is offline   Reply With Quote
Old 03-15-2012, 08:22 PM   #4
Moderator Emeritus
Triguy's Avatar
Join Date: Aug 2010
Location: Southeast Wisconsin
Posts: 6,951
Your dealer should back you up and push FR to warranty the item. They're just trying to get out of it. Push it back on them. Do they really want to spoil a new sale with poor service the very first chance they get?
DW, 3 Kids and our Goldens

2012 Shamrock 233S
2008 Toyota Sequoia 5.7L 4WD
Triguy is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Virginia Campgrounds

Reviews provided by is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2015 Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 11:11 AM.