Reply
 
Thread Tools Display Modes
Old 02-04-2015, 10:54 AM   #441
Junior Member
 
Clif's Avatar
 
Join Date: Jun 2013
Posts: 16
Quote:
Originally Posted by another_newfie View Post
It looks like I will be bringing my 295RST back to my selling dealer to have the 'slide kit' installed. We will see how that goes.

At least it will be handled by my dealer with PT's permission. Only my curb side slide is wearing at this point. I never did get any wear on the street side slide. I am going to ask that both slides get the wear kit installed though. We will see where that request lands.

It makes no sense for me to drag it back to Indiana at this point. Originally I had planned on attending the FROG, but now that I am not going making the trip for only this doesn't add up.

It did take a bit of back and forth to set this up, but I had absolutely no doubt that PT would stand behind their product and make it right. I am closing in on 2 years of ownership with my rig, including over 15,000 towing miles and about 100 nights in it and I am Very happy to say that we are as pleased with our decision to buy a PT product now as I was the day we signed the deal.
Good to hear PT has come up with a slide kit. My kitchen slide is showing wear tracks and with season coming up I want to get something done that will resolve this issue even if I have to buy them. My 295rst is a great unit with this naggin problem just like everyone else.
__________________

__________________
clif
2013 Crusader 295rst
2013 F250 Lariat
Clif is offline   Reply With Quote
Old 02-04-2015, 04:42 PM   #442
Senior Member
 
another_newfie's Avatar
 
Join Date: Feb 2013
Posts: 684
My dealer has ordered the parts. They let me know right away and they will update me once they arrive. The parts and service department at my dealer our outstanding. They have never let me down.
__________________

__________________
2015 F-350 SRW 6.7 PSD
2014 Crusader 295RST

1 Fantastic DW
1 Amazing DD
1 Beagle that will be missed (RIP Zeus)
another_newfie is offline   Reply With Quote
Old 02-14-2015, 11:05 PM   #443
Member
 
Join Date: Jun 2014
Location: Denham Springs, Louisiana
Posts: 48
Well went to pick up our camper after being in the shop for 3 months for repairs and to fix the under slide issue. All I'm going to say is we are not very happy. Not only that they did not fix the under slide issue correct my bathroom slide now does not work and it looks like they took my camper mudding. I know I only had my camper of 8 months and it now has been in the shop for 4 months it may be best to get ride of it.
__________________
10 Chevy Silverado 3500 CrewCab
6.6L Duramax with EFI Live Tuner with 5 levels
560hp 958 Max torque 3:73 gears
2015 Crusader 351REQ
cajun225 is offline   Reply With Quote
Old 02-15-2015, 08:37 AM   #444
Junior Member
 
Join Date: Feb 2015
Posts: 17
I'm new to forum and just stumbled on to this. I recently bought a used 2014 295RST and the bottom of right side slide at rear has abrasion on it. Can someone get me up to speed on the "kit" you are referring to?
__________________
rrickett is offline   Reply With Quote
Old 02-15-2015, 08:48 AM   #445
Senior Member
 
Join Date: Jul 2012
Location: Orange Texas
Posts: 609
Send a message via MSN to Tiggerdad
Quote:
Originally Posted by cajun225 View Post
Well went to pick up our camper after being in the shop for 3 months for repairs and to fix the under slide issue. All I'm going to say is we are not very happy. Not only that they did not fix the under slide issue correct my bathroom slide now does not work and it looks like they took my camper mudding. I know I only had my camper of 8 months and it now has been in the shop for 4 months it may be best to get ride of it.

Unfortunately Prime Time has no permanent fix. Silence and stall tactics by them will get you to 12 months when warranty will be over and you have no resolution.
__________________

2013 Crusader 330 MKS
2013 Chevrolet Silverado LT 2500 D/A
Tiggerdad is offline   Reply With Quote
Old 02-15-2015, 10:56 AM   #446
Site Team
 
Platokidd's Avatar
 
Join Date: Aug 2012
Location: top side land of Lincoln
Posts: 6,437
Tiggerdad, Maybe you should contact pt, they might do something for ya.
__________________
2014 LaCrosse 323RST-TE-C
2009 Chevy 2500HD Z71
nights of camping
2017-67 / 16-92 / 15-73 / 14-60 / 13-33
Seasonal
Platokidd is offline   Reply With Quote
Old 02-15-2015, 11:03 AM   #447
Senior Member
 
Witch Doctor's Avatar
 
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 7,629
Quote:
Originally Posted by Clif View Post
Good to hear PT has come up with a slide kit. My kitchen slide is showing wear tracks and with season coming up I want to get something done that will resolve this issue even if I have to buy them. My 295rst is a great unit with this naggin problem just like everyone else.
I have 4 plastic ones that go on a rockwood that should fix your problem. I paid 46.00 for 4 of them if you want them I will sell them to you for 35.00 bucks and shipping. PM me if you interested.
__________________
Rockwood #8289 WS 2012
F250 6.0 / Husky 16k
With 4 point leveling system
Witch Doctor is online now   Reply With Quote
Old 02-15-2015, 11:11 AM   #448
Site Team
 
Platokidd's Avatar
 
Join Date: Aug 2012
Location: top side land of Lincoln
Posts: 6,437
Quote:
Originally Posted by gljurczyk View Post
I have 4 plastic ones that go on a rockwood that should fix your problem. I paid 46.00 for 4 of them if you want them I will sell them to you for 35.00 bucks and shipping. PM me if you interested.
Didn't think the Rockwood strips would work on the pt units.(Wrong shape)
__________________
2014 LaCrosse 323RST-TE-C
2009 Chevy 2500HD Z71
nights of camping
2017-67 / 16-92 / 15-73 / 14-60 / 13-33
Seasonal
Platokidd is offline   Reply With Quote
Old 02-16-2015, 08:50 PM   #449
Member
 
Join Date: May 2014
Location: Kilgore, Tx
Posts: 44
Does anyone have a phone number to call Shane or Rick? I have sent two messages to the warranty division and have not heard from anyone. Thanks
__________________
Fufys is offline   Reply With Quote
Old 02-16-2015, 08:56 PM   #450
Site Team
 
Platokidd's Avatar
 
Join Date: Aug 2012
Location: top side land of Lincoln
Posts: 6,437
Quote:
Originally Posted by Fufys View Post
Does anyone have a phone number to call Shane or Rick? I have sent two messages to the warranty division and have not heard from anyone. Thanks
Try looking here...
Forest River Forums - Downloads - forest river contacts
__________________

__________________
2014 LaCrosse 323RST-TE-C
2009 Chevy 2500HD Z71
nights of camping
2017-67 / 16-92 / 15-73 / 14-60 / 13-33
Seasonal
Platokidd is offline   Reply With Quote
Reply

Tags
slide, slide out

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 09:23 AM.