Prime Time was great when sending the parts to fix the bed. The hinge broke and bent the pistons... all replaced and working well.
Now I have a problem with the table. First of all, the table is the worse piece of furniture I have ever had. I band and cut me knees every time I sit on the U-Shaped chairs. It is never level and rocks. Why no adjuster for where it meets the slide carpet to level it. I would like to replace the whole system, but living in the trailer 9 months (Camp Hosts) we need the storage.
Now, to add insult to injury, IT BROKE, The tab that has the yellow button that locks it in place broke and although the table will sit upright, the slightest force on the edge will start it to collapse.
I called CS and they told me to bring it to a dealer. We are out in the woods on the Oregon Coast miles and miles away from civilization. How difficult to send a new one UPS and trash the piece of junk that is there now.
Other than some minor issues, the trailer is great. I can not get it stable, even with the mechanical stabilizers on the wheels. The gauges on the black and grey tanks work when they want. And I see some water drip on the bathroom window when the Oregon rain starts to blow .
The mistake I made was purchasing the trailer in May of 2012 in Oregon when I was living in NJ and having it stored until we got here in February of 2013, thinking my warranty would start when I actually took delivery in February, when I had the walkthrough from the dealer. What I did was screw myself and only receiving, in reality, a 3 month warranty, from May 2012 to May 2013. So, the trailer was under warranty for 9 months when it past parked in inside storage. What a mistake. And we are so remote from any dealer and that makes it a real issue. Live and learn.
Does anyone else have an issue with the table.