Originally Posted by BubbaTex
Thank you and RV GUY for pointing this out, however unsurprisingly it was not included in anything the dealer gave me. I will discuss with them later in the week. Thanks guys.
As I expected, I spoke with the dealer and he promised to find one somewhere, claims they don't come with the RVs.
I explained PTM said they did... He promised to check into it and get back to me. Now the dealer doesn't return my phone calls or voice messages and when I stopped by over the weekend he told me he never got time to check on my request.
Prime Time is a fine product... I am really amazingly frustrated with the dealer network. i don't understand how these dealers survive with such horrid customer service skills.
I have purchased two prime time RVs within a year of one another, both times I have been happy with the unit. But I have absolutely despised BOTH dealers.... Urgggg
I'm just going to go buy an off the shelf wall mount from Wal-Mart or somewhere. this is just too much brain damage trying to get a simple issue handled by the dealer.