Quote:
Originally Posted by esmoglo
How did you the ball rolling if you don't mind me asking did they send you the parts and you did it yourself?
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I got in contact with both my dealer and PT at the same time. Let them both know that this was happening and I wanted it dealt with. Initially PT claimed they were not aware of it, but when I told them that they in fact did know and also had a solution they changed their tune quickly. I actually was referred to Rick who took charge right away. He is fantastic.
The parts were shipped to my dealer and they took care of it along with some other minor issues. At first my dealer called me and told me they had trouble installing, but I gave them some pictures of an already done rig (thanks Platokidd) and they got them installed without issue.
It's been 100% fine since.