Originally Posted by cthomas
Gas valve is open. Stove, furnace work. Water heater is filled with water. Valves behind water heater are in the correct position. Turn the rocker switch on for electric and I have nothing. Turn the gas rocker switch on and still have nothing. No clicking sound from the igniter.
Thanks, that helps.
Just to make absolutely sure that the tank has no hot water in it, and the thermostats aren't allowing either the electric or propane sides to start, can you check it for hot water?
Outside, you should have a pressure relief valve, on the front of the water heater. Can you lift the handle on it a sec and make sure the water that comes out is cold and not hot. Don't stand in front of it, in case it is hot....but just feel the water after it releases to see.
Here is a pic that shows what this valve should look like. Were you able to look at the tag and tell what brand/model water heater you have?