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Old 08-19-2012, 12:07 AM   #1
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Water Heater Woes

We have a 2013 Crusader 325RES 5th wheel. We have had it since June 30th. Our water heater has been working beautifully until last night. We had no hot water. We have it on electric mode only as it provides enough hot water for our needs. Sometimes we will put it on propane prior to multiple showers. We turned the electric button off overnight. This morning, we turned the electric button to the water heater on, but it did not seem to do anything. Finally turned on the propane button, waited a bit and then had hot water. We checked the 2amp fuse on the circuit board outside--it is fine. Checked fuses in the converter box inside--all ok. My DH said he heard a "hum" outside at the circuit board when I turned the electric button on again. We waited for quite a while and tried the hot water--nope! Had to turn the propane button on again to do dishes. HELP!
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Old 08-19-2012, 12:16 AM   #2
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element in tank may have gone out.
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Old 08-19-2012, 12:23 AM   #3
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Papap--even tho it is only a month and a half old???
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Old 08-19-2012, 07:40 AM   #4
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Fuses or circuit breaker? The electric hotwater heater is controlled by a circuit breaker not a fuse....Did you check that?
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Old 08-19-2012, 07:45 AM   #5
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Originally Posted by padave65 View Post
Fuses or circuit breaker? The electric hotwater heater is controlled by a circuit breaker not a fuse....Did you check that?
Times 2.

Reset it anyway. It may "look" good and still be tripped.
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Old 08-19-2012, 11:10 AM   #6
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Fuses or circuit breaker? The electric hotwater heater is controlled by a circuit breaker not a fuse....Did you check that?
We did check the circuit breaker--turned it off and then back on again. Also, there is a 2 amp fuse in the circuit board outside--not sure what it is for, but DH checked it and it is good. I am thinking Papap is probably right and it is the heating element in the tank. Not sure how to get to it and we don't really want to mess with it--back to service it goes!
So many problems, so little time!
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Old 08-19-2012, 11:23 AM   #7
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Did you push the reset button?
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Old 08-19-2012, 11:36 AM   #8
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Do you have a volt meter?
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Old 08-19-2012, 11:49 AM   #9
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Did you push the reset button?
Where would the reset button be? There is a red rectangle button (light) on the control panel (with the elec/gas buttons for the water heater. DH pushed on it some and it went in a bit, but wouldn't come back out again and we have never seen it light up.
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Old 08-19-2012, 11:54 AM   #10
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Do you have a volt meter?
DH says he has an amp meter
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Old 08-19-2012, 12:04 PM   #11
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Originally Posted by wdmeans View Post
Where would the reset button be? There is a red rectangle button (light) on the control panel (with the elec/gas buttons for the water heater. DH pushed on it some and it went in a bit, but wouldn't come back out again and we have never seen it light up.
Go outside and open the water heater hatch. You should see a flexible rubber membrane (often brownish) about the size of a silver dollar. The reset in under there. Push on the membrane. Refer to manual.
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Old 08-19-2012, 12:12 PM   #12
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With the power off you can use your volt meter in the ohm position to check for continuity accross the two screws on the element. No continuity...element is bad. To replace you can get an element (1500w) at Lowes or Home Depot and buy the removal tool. Check out this link for pics on how to replace (Suburban)
Webshots, the best outdoor photos!
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Old 08-19-2012, 12:18 PM   #13
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Go outside and open the water heater hatch. You should see a flexible rubber membrane (often brownish) about the size of a silver dollar. The reset in under there. Push on the membrane. Refer to manual.
DH went outside and looked. There is not rubber membrane anywhere. We cannot find a reset button. The red light in the control panel inside the coach has never lit up. Manual does not say anything about a reset button (just a dinky manual) but it does mention that if something was wrong with the electric, the red indicator light would come on.
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Old 08-19-2012, 12:34 PM   #14
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In the link I posted, look at the picture labeled "all finished". The black square rubber pad with two round circles on it cover you high temp reset buttons. Try pushing on those round buttons.
The element is located under the lower square rubber cover. You have to rmove the propane line to take off that cover. Then you can test for continuity.
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Old 08-19-2012, 01:22 PM   #15
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On mine the red light inside camper . It is only for the gas side of waterheater.
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Old 08-20-2012, 12:07 AM   #16
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The Crusaders have an Atwood water heater. If it's not the element I would guess the circuit board located on the water heater itself. I had to replace the one on my LaCrosse. Very easy to do.
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Old 08-20-2012, 06:22 AM   #17
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See pages 13 and 14
Attached Files
File Type: pdf atwoodwaterheater.pdf (981.0 KB, 35 views)
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