While getting ready to leave on Sat. we had a slight issue when using our slides, nothing major and could have been fixed when we got home, but I then noticed a slide seal sagging down about 3' in length. I called our tech hoping he was maybe on site, but he was not but then said for us to swing by the factory when we leave ( which was closed on Sat.) and he would fix it. Well he not only did he fix it he went as far as installing a new seal and then checked the other side which he also replaced and also fixed the other small issue we had. There is service over and above in our book!!!
Thanks to Jay and also Andy at River Stone for all your help