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Old 08-07-2014, 09:00 AM   #361
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Tech team just left. Every business man would appreciate these men working for him. What a great crew.
New slide carpet.
New sofa drawer slides.
New screen in door.
New legs on sofa.
Body side molding remounted.
Like new. Thank you Forest River, for your commitment to your customers.
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Old 08-07-2014, 09:43 AM   #362
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Originally Posted by dcheatwood View Post
Tech team just left. Every business man would appreciate these men working for him. What a great crew.
New slide carpet.
New sofa drawer slides.
New screen in door.
New legs on sofa.
Body side molding remounted.
Like new. Thank you Forest River, for your commitment to your customers.


Just a question-- my coach is new and I don't need anything at this point. But on the above repairs at rally how do they charge for these??
Thanks

Rissell
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Old 08-07-2014, 10:12 AM   #363
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Just a question-- my coach is new and I don't need anything at this point. But on the above repairs at rally how do they charge for these??
Thanks

Rissell

That's the BONUS.....THERE IS NO CHARGE.
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Old 08-07-2014, 12:01 PM   #364
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I must be camped in the wrong section, or have the wrong brand. Although I'm right across from the building being used by the service teams, not even a call to schedule a time to see what is involved and I submitted a list of eight items weeks ago and yes I registered here too. Columbus and Wildcat on either side of me and they have had multiple visits in the past two days. The Wildcat went to the factory yesterday and the Columbus is going Wednesday and Thursday.


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Pretty much the same here. I'm on the other side of that wildcat (if it's the same one) and no visits from the flagstaff teams. We see them coming and going all day, but they must have other sections first on their lists.


We are right across from service and they have come once for us and will return. You could always go over to service and ask your rep when the time window might be.

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Old 08-07-2014, 12:51 PM   #365
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Just a question-- my coach is new and I don't need anything at this point. But on the above repairs at rally how do they charge for these??
Thanks

Rissell
Yep. They meet your every need, you offer them coffee, water, soft drink, they say no thank you. You tell them how grateful you are and they say they are too. Just too simple. No Charge!
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Old 08-07-2014, 02:18 PM   #366
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How's the weather up there this time of year?


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Old 08-07-2014, 03:29 PM   #367
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84 and sunny.


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Old 08-07-2014, 04:30 PM   #368
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The Surveyor tech guys were here today. Thank you, Thank you, Thank you.
Replaced damaged fascia on the slide.
Adjusted the slide
Opened up weep holes in the Swintech slide
Secured floor trim that was pulling out of wall
Gave me directions for mounting a clock, removing the TV and a few other things.
To all who are getting this tremendous service, don't forget the tip jar at the service building.
Thank you to Forest River!!!
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Old 08-07-2014, 05:02 PM   #369
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3rd Annual FROG International Rally Elkhart County Fairgrounds, Goshen, India...

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That's the BONUS.....THERE IS NO CHARGE.

Now that my kind of service. I like FREE. Right now mine needs nothing. Maybe by next year I'll have something. Hope not!! Thanks for the answer.

Russell
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Old 08-07-2014, 05:09 PM   #370
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Yep. They meet your every need, you offer them coffee, water, soft drink, they say no thank you. You tell them how grateful you are and they say they are too. Just too simple. No Charge!

Tried to slip my tech a $20 and he said no thanks - he didn't even tell me about a tip jar that had been started in the service building! These guys are something else!


Sent from my iPhone so pardon the brevity
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