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Old 08-08-2014, 12:50 AM   #381
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Originally Posted by itat View Post
I'm really impressed by all the good news stories about the FR techs helping folks at the rally. Makes me want to go next year.

When I hear how well the factory crews are treating everyone, how knowledgable they are and how they appreciate their customers and are so dedicated to serving them, it makes me wonder if they could offer training for their dealers. Some dealers do a great job but others could use some training and some persuasion from the factory that franchising could achieve. Maybe someone there could express that sales are won and lost by their dealer network and that it would be great if all FR customers could expect service from any FR dealer to be almost as good as it is at the rally (just not for free of course).

Hope everyone continues to have a great time at the rally and a safe journey home!


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As we were told on the factory tour, FR dealers are independent. Thus, FR cannot "tell them what to do" we talked about that and for now, there is nothing FR can do about unmotivated dealers

As for the service techs and the line workers in the FR plants - they are fantastic! Can't say enough good things about them!! The work ethic is something you have to see to believe - the techs actually LOOK for problems to fix over and above what you have listed!

In the factory it is not uncommon to have 3 generations - father, son, grandpa and daughter working together on a unit. Amazing stuff! They test and test units and they have women come in and do QC before the unit leaves the plant BUT then the unit travels XYZ miles to a dealer who may or may not do a good PDI to make sure the road trip from FR to dealer did not shake something loose. THIS is the weak link in the chain.


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Old 08-08-2014, 07:35 AM   #382
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That's the BONUS.....THERE IS NO CHARGE.

BobFidy- you and Nancy were very much missed this year! We were at the campfire last night hearing about how you started all if this withe the "first 14"!
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Old 08-08-2014, 09:24 AM   #383
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Reese showed up first this morning. I found out that they did not know about the rally until Tuesday and they had other commitments until today. They had only four units to look at. Considering the number of Revolutions we have here four is not a bad number. Kudos to all the service people.
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Old 08-08-2014, 10:19 AM   #384
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I was told at wildcat that all the dealers are invited down to the plant for training. Shame on the dealers who choose not to send there techs down.

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Old 08-08-2014, 10:37 AM   #385
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I'd just drive over and act like you belong. I'm about an hour away and am thinking of making my own cameo appearance.
Sadly, a late night partying with the FROGs would make for a rough morning leaving tomorrow. I'm going to have to pass on my visit. Y'all have fun now, ya hear.
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Old 08-08-2014, 11:03 AM   #386
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BobFidy- you and Nancy were very much missed this year! We were at the campfire last night hearing about how you started all if this withe the "first 14"!
Thanks guys......But it was much more IGGY and all of his work that made the "VERY FIRST INTERNATIONAL F.R.O.G. RALLY" such a great success in 2011. He and others of that first 14. If I could remember all of the names I could list them.....But they know who they are.....a lot of them that we have met again since Branson 2011, and we look forward to seeing more of them in the future.
We have missed ALL of our F.R.O.G. friends this week and hope that our paths will cross again real soon. You all travel safe on your trips home.
We wish that we could have been there this week but we will be leaving here Sept 2 for a 5 week trip to Kansas, Colorado, New Mexico, Arizona, California, and Nevada, before heading home.
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Old 08-08-2014, 11:04 AM   #387
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Originally Posted by itat View Post
I'm really impressed by all the good news stories about the FR techs helping folks at the rally. Makes me want to go next year.

When I hear how well the factory crews are treating everyone, how knowledgable they are and how they appreciate their customers and are so dedicated to serving them, it makes me wonder if they could offer training for their dealers. Some dealers do a great job but others could use some training and some persuasion from the factory that franchising could achieve. Maybe someone there could express that sales are won and lost by their dealer network and that it would be great if all FR customers could expect service from any FR dealer to be almost as good as it is at the rally (just not for free of course).

Hope everyone continues to have a great time at the rally and a safe journey home!


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The rally makes some of the dealers look really bad.
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Old 08-08-2014, 11:13 AM   #388
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What time is bake sale pick up? Anyone?
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Old 08-08-2014, 12:00 PM   #389
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What time is bake sale pick up? Anyone?

I believe between 2-4 today.


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Old 08-08-2014, 12:03 PM   #390
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Thanks rvc.
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